Disrupt or be disrupted: The soaring pace of innovation in payments
HFS launches its first-ever cards and payments Horizons report. Payments demonstrate the fastest innovation cycles in BFS and are in a constant state of disruption as digital models decimate the cost and data intelligence capabilities of legacy systems. Payments-industry shifts are forcing incumbents to work harder to capture growth, pick up the pace of digitization, gain economies of scale, and manage risk—all while contributing to innovation. These demands can be overwhelming, but the potential for growth and innovation in the payments space is real. Therefore, attracting new players in great numbers, crowding the market, and raising the competitive stakes.Read More
The hegemony-obsessed platform economy is scouting for credible provider partners
The last decade-plus has seen the ascendancy of platform businesses like Uber, Netflix, Amazon, Facebook, Google, and Spotify and today, six of the top 10 global businesses by market capitalization are platform businesses. The Services for the Platform Economy, 2023 Horizons report covers seven notable providers helping their platform clients efficiently run operations, expand business, and realize value.Read More
Are you Cloud Native? Of course you’re not… so join us on 21st April
Grab your spot at the HFS Cloud Native digital roundtable on 21st AprilRead More
Without a Virtual OneOffice Organization, you won’t survive this Pandemic Economy
Creating a true OneOffice experience is the very foundation of operating as a digital or virtual organization, where there are no stovepipes, no silos, no breakpoints that prevent processes functioning end-to-end and data to flow freely across the organizRead More
If Microsoft is buying Softomotive it’s not only beneficial to each party, but also for the RPA market
Softomotive would give Microsoft both attended and unattended capabilities, a significant customer base and real credibility as an intelligent automation solutionRead More
Digital Associates finally have their flaming platform
HFS examines the world of chatbots and their more sophisticated cousins, Digital AssociatesRead More
Big 3 RPA vendors: it’s time to show your strengths in co-opetition because Appian just bought Jidoka for full stack automation
Appian, a low-code development platform vendor, announced the acquisition of Novayre Solutions SL, the developer of the Jidoka RPA platformRead More
Blue Prism buys Thoughtonomy. Clearly a great deal for…Thoughtonomy
Blue Prism has announced the acquisition of Thoughtonomy, a SaaS-based integrated automation platform with Blue Prism RPA baked into its core.Read More
Wipro needs a bold and differentiated strategy to elevate its middling market position post-Premji
HFS recommends five focus areas for the newly appointed executive chairman Rishad and CEO and MD AbidRead More
Accenture, IBM, EY, KPMG and Cognizant lead the digital change imperative
HFS shortlisted and assessed 10 leading providers' digital change management prowess: Accenture, Capgemini, Cognizant, EY, Genpact, IBM, Infosys, KPMG, TCS, and WiproRead More















