Generative AI has become core to our very future and how we interact with the Internet. It is forcing us...Read More
Fighting financial crime with GenAI… less Gen-wash and more Genpact please!
Genpact makes a bold step forward to make GenAI real and impactful in fighting financial crimeRead More
A modern-era lift and shift: Danske Bank seeks massive cost-to-income ratio improvement with the help of Infosys
As the IT services industry braces for a slowdown in 2023 with large deals taking eons to get completed, Infosys adds some renewed hope to ambitious service providers that big, meaty deals can still get thrashed out, with a 1,400 employee $450 million outsourcing engagement with Danske Bank.However, rather than basing a deal's value on tangible cost takeout from onshore–offshore employee displacement, firms like Danske have to look to other metrics to justify the cost. Those metrics are tied firmly to the technology and talent (aka “digital”) capabilities Infosys can bring to the table to make Danske a more innovative, efficient, competitive—and ultimately profitable bank.Read More
Cognizant gets savvy with Ravi to resurrect its mojo at the intersection of industry and technology
In its recent past, Cognizant had achieved what most of the industry still fails at today: Everyone understood the “Why Cognizant”, versus just the “what” and the “how”. What had been the poster child for modern offshore-centric outsourcing for a decade and a half has struggled since activist investor Elliot management squeezed the life out of the firm in 2017. Can new CEO Ravi Kumar reinvigorate the firm’s culture while also setting out a new course for growth in the era of The Generative Enterprise? The bookings momentum in 2023 is indicating the firm is on the right track...Read More
Another bank bites the dust. Three recommendations to wring opportunity out of this so-called crisis.
To paraphrase Freddie Mercury, “Another bank bites the dust," and this time it’s First Republic Bank. While there is an undeniable crisis of confidence at play fueled by various macroeconomic factors and exacerbated by the spate of bank failures, crisis begets opportunity for the bold. Here are three recommended actions that growth-minded banks should take immediately to ensure survival at a minimum and potential leadership if done well.Read More
New HFS Horizons Report! Retail banks aggressively pursue new forms of value
The HFS Horizons Report: The Best Service Providers for Retail Banks, 2023 assesses how well service providers are helping their retail banking clients embrace innovation and realize value across three distinct horizons: Digital, Experience, and Growth.Read More
For Kryon out loud – what is Nintex thinking?
So what does this new Kryon / Nintex cocktail look like?Read More
On the first day of Xmas, my PE sent to me… a Process Intelligence firm that Microsoft didn’t want
AA is fighting for relevancy with FortressIQ acquisition – but will enterprise clients lose out in the long run?Read More
Job-hopping is only a temporary fix. Remote workers have to emerge from their comfortable cocoons as the Pandemic fades
We need to accept we're in a temporary bubble and the real world will quickly emerge in the coming months. Let's prepare for that world, not the current one.Read More