HFS launches its first-ever cards and payments Horizons report. Payments demonstrate the fastest innovation cycles in BFS and are in...Read More
2023 will provide a huge opportunity for automation service providers… so how do they stack up?
The economic conditions in 2023 will put automation in the hot seat, and expectations are on operations leaders to roll out automation initiatives. So one thing is clear, most organizations will need a lot of help to roll out real automations that perform more than basic RPA - they need to evaluate automation and AI technologies across the board to move their organizations forward across our three Horizons.Read More
Accenture, Cognizant and Virtusa peg the top spots in the HFS Pega Service Providers Top 10
Putting the customer at the center is critical to the success of a transformation to drive meaningful and measurable outcomes. This was also a key insight from our latest HFS Pega Service Providers Top 10 2021!Read More