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IBM’s Watson is coming of age
IBM’s Watson has come a long way since winning a Jeopardy contest in 2011.Read More
So, how can you actually get more “As-a-Service”? 5 Key Elements from Procurement Services
Procurement BPO has changed substantially over the last decade. Growing maturity of procurement technology and commodification of significant parts of the procurement value chain has altered the value proposition and composition of procurement BPO.Read More
Dinner with Watson, Coulter and Holmes…what’s on the menu?
Move over #automation. We need to save our data malnourished companies... and quickly!Read More
Cognizant splashes out $128 million to bolster Oil & Gas practice
With the realization firmly sinking that the new normal in Oil & Gas is ‘lower for longer’, it is hard to find service providers investing heavily to build out their Oil & Gas Practice. Until Cognizant announced plans to acquire Frontica’s IT outsourcing and BPO business for $128 million, a service provider born in the Oil & Gas industry.Read More
Evaluating a Service Provider? Relevant Profiles at Last!
HfS has done it again. Bringing useful, real information to the Service Buyer community.Read More
Make in India is Making India an Engineering Hub
Our research shows that India is the most popular destination for ER&D centers and now we’re seeing Indian Prime Minister Narendra Modi’s “Make in India” program accelerate ER&D center investments in India.Read More
Enter the “Trust” Clause: The only way to contract for emerging Digital business models
Existing commercial models and contracting practices are no longer viable to capture the outcome of the engagement, let alone the spirit of collaboration, co-innovation and partnership. So what is the way forward for contracting in an age of uncertainty aRead More
Ever wondered what analysts do?
Being an industry analyst, our work differs greatly from day to day and as such, today more than ever, we are wearing an ever increasing number of hats and taking on more responsibilities. Although, rather like the transition to the As-a-Service Economy,Read More
Meet the Dinamo driving TCS’ business process services impressive growth
HfS' Phil Fersht interviews Dinanath (Dina) Kholkar, Global Head of Business Process Services at Tata Consultancy ServicesRead More
The new HP Enterprise is now the #3 high value IT services provider
Love this merger or loathe it, the marriage of HPE and CSC has just spawned the third-largest high value IT services provider in the worldRead More
