Ten reasons why GPT-4o will pour fuel onto the GenAI smoldering platform
Having multimodal capability that brings speech, text, video, and content together into one singular neural network that we can communicate with in real-time and immerse into our day-to-day activities is the game changer we have been unwittingly waiting for...Read More
We’re entering the Third Phase of AI: Purposeful AI
Welcome to the Purposeful AI where humans set the goals and the boundaries, and your AI is empowered to deliver on the actions. This 'Third Phase of AI' follows from Foundational AI and Generative AI and is designed to make independent decisions – acting with autonomy within human-defined boundaries. Purposeful AI goes beyond a one-time-only assembly of rules of engagement. It will learn from its interactions and from prompts provided by humans to constantly improve its capabilities to action their desired outcomes in real-timeRead More
Azeem Azhar: Will bad processes kill your GenAI revolution?
In a fireside conversation with HFS Research CEO and Chief Analyst Phil Fersht, AI evangelist Azeem Azhar offers evidence that LLMs are already helping people do their work quicker, at higher performance levels – and with greater employee satisfaction.Read More
Meet our engineering genie… and her name is Nandini
Anyone tracking HFS will have noticed some terrific new brains join us over the past couple of years from all over the world, but one area we have been really keen to bolter is engineering services. And we were lucky enough to hire a smiling insomniac in Nandini Tare, who's helped us grow our practice and coverage significantly, especially with her recent flagship Horizons report on Digital Engineering Service Providers.So let's hear from her directly what makes her tick and her views in the industry...Read More
Get ready to experience the Chief Experience Officer… meet Abby Godee Copy
HFS Research Leader, Melissa O'Brien got time with Publicis Sapient's new Chief Experience Officer, Abby Godee to shed some real light on what it means to be a CXO in 2022, and her vision for enabling experiences for Publicis Sapient’s employees, customers, and the greater community.Read More
Get ready to experience the Chief Experience Officer… meet Abby Godee
HFS Research Leader, Melissa O'Brien got time with Publicis Sapient's new Chief Experience Officer, Abby Godee to shed some real light on what it means to be a CXO in 2022, and her vision for enabling experiences for Publicis Sapient’s employees, customers, and the greater community.Read More
Bringing together conversations, AI and automation: Meet the brains behind Uniphore
Phil talks to the Uniphore braintrust: John Chambers, Ritesh Idnani and Umesh SachdevRead More
ServiceNow and Celonis just threw down the Workflow Platform gauntlet. The darlings of IT and process workflow execution make their joint move…
The new Celonis – ServiceNow partnership blends operationalizing data science with the capability to design workflows in the cloud. Read More
Dig in with Dr. Truong Gia Binh – How Vietnamese IT services powerhouse FPT is vying to be a global transformation challenger
FPT has charted its roadmap to enter the Global Top 50 digital transformation provider list in the coming decade – let's dig into what will take them there.Read More
1964 predictions: By 2020 we’ll be breeding apes and other animals to perform menial work
Predictions in 1964 from public policy researcher RAND corporationRead More














