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Brian Robinson, Senior Analyst, Outsourcing Strategies
As a Senior Analyst for outsourcing strategies, Brian Robinson provides support across many of HfS Research's clients. His core focus is helping buy-side organizations develop smart global sourcing strategies, evaluate service providers and benchmark many pricing components of their sourcing options.Read More
Deborah Kops, Contributing Analyst, Sourcing Change Management
With experience as a corporate managing director, consulting partner and provider, Deborah has a unique perspective on the major challenge to outsourcing and shared services implementation—effectively and sustainably changing the way people work in light of the myriad implications of sourcing—new relationships, different cultures, enhanced technologies, different delivery locations, new cost structure, changed workflows, focus on the customer, increased quality, introduction of commercial structures, and other considerationsRead More
What to look for in a sourcing advisor
I am getting questions almost daily from buyers asking who/how they should approach selecting a third-party. It's becoming almost as important as which vendor to select. Read More
