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  • Time to walk Mike’s way… Salvino to run DXC

    September 11, 2019 | Phil Fersht

    Mike Salvino to take the CEO role at DXC Read More

    Comment1 ShareThis 1008 Twitter 0 Facebook 0 Linkedin 0

  • Why going straight to digital from your legacy outsourcing engagement is like buying a Tesla

    September 01, 2019 | Phil Fersht

    Why going straight to digital with your outsourcing engagement is like buying a Tesla - it's a big change, can be expensive and requires a very different type of service partner to make it viable  Read More

    Comment5 ShareThis 535 Twitter 0 Facebook 0 Linkedin 0

  • As 47% of enterprises seek to reduce their reliance on outsourcing… we’re going straight to digital

    August 20, 2019 | Phil Fersht

    The industry has spoken and it's clear where they will invest - in partnerships that can accelerate the move to digital without all the painful and costly steps to get there.  And the areas most primed to make this happen are where the staff have already Read More

    Comment21 ShareThis 1559 Twitter 0 Facebook 0 Linkedin 0

  • HFS goes bigly… with Tom Quigley

    August 13, 2019 | Phil Fersht

    Tom Quigley joins HFS as Chief Marketing Officer Read More

    Comment0 ShareThis 119 Twitter 0 Facebook 0 Linkedin 0

  • With 44% dissatisfaction, it’s time to get real about the struggles of RPA 1.0

    August 01, 2019 | Phil Fersht

    Over-setting expectations is putting the automation industry at risk of failure, not setting it up for the success it should be Read More

    Comment35 ShareThis 1192 Twitter 0 Facebook 0 Linkedin 0

  • Wow… the UK really is becoming an attractive nearshore sourcing location

    July 28, 2019 | Phil Fersht

    While the USA and China are no surprise as their host the world's largest economies and businesses, the UK is the surprise mover, as political conditions have created a more competitive market to invest in support services.  Read More

    Comment3 ShareThis 288 Twitter 0 Facebook 0 Linkedin 0

  • Accenture, KPMG, Cognizant, Atos and TCS lead service delivery on Microsoft AI and Google AI Platforms

    July 22, 2019 | Phil Fersht, Reetika Fleming

    How services around AI platforms Microsoft and Google are progressing Read More

    Comment0 ShareThis 698 Twitter 0 Facebook 0 Linkedin 0

  • Want to survive the AI era? YOU have a simple choice to make…

    July 07, 2019 | Phil Fersht

    There are no half-measures here, folks – you can’t dip in and out when it comes to driving automation and AI solutions – people are quickly getting found out for having a veneer of understanding Read More

    Comment16 ShareThis 745 Twitter 0 Facebook 0 Linkedin 0

  • Is your Robotic Software really supporting business transformation at scale beyond piecemeal projects? Time to have your say…

    July 06, 2019 | Phil Fersht, Saurabh Gupta, Elena Christopher

    HFS is refining how we view RPA in 2019, so have your say in our 2019 survey Read More

    Comment0 ShareThis 660 Twitter 0 Facebook 0 Linkedin 0

  • The present and the future is… Robotic Business Outsourcing

    June 24, 2019 | Phil Fersht

    Along comes the perfect new lever to unearth costs many had never thought possible to eliminate: RPA. Read More

    Comment5 ShareThis 503 Twitter 0 Facebook 0 Linkedin 0

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