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HFS predictions for 2020. Oh lord, not more… but you know you’ll read them anyway
sorry folks, but we have to do them too... Read More
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Welcome to the world of the modern-day ‘do-nothing’ employee
We all know a few "do-nothing" employees, don't we? Those lovely people who somehow slither around within their organizations and somehow retain employment... despite never really doing anything. Read More
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1964 predictions: By 2020 we’ll be breeding apes and other animals to perform menial work
Predictions in 1964 from public policy researcher RAND corporation Read More
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BORN again… it’s Ritesh Idnani
Tech Mahindra President of BPM and Digital, Tech Mahindra talks to HFS CEO Phil Fersht Read More
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Your people are your brand… how HFS made it through its first decade
You won’t always get it right, but as you get more experienced you will learn from your mistakes and “trust your gut” a lot more… so here are some learnings I wanted to share with everybody Read More
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The New RPA Manifesto: Follow HFS’ Ten Laws of Robotic Process Automation to create a Thriving Industry
The industry is in desperate need of a renewed vision for RPA—a manifesto for the next seven years focused on long-term value, not short-term land grabs, if we are to realize the potential of a truly digital workforce. Read More
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The real issues behind #Brexit explained…
The real issues behind #Brexit explained... Read More
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Maybe RPA is a gateway drug after all, as AI takes the number one spot for investment focus
AI leaps ahead of RPA as the most significant area of focus for investment in 2020 Read More
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Most automation strategies are failing because they aren’t impacting customer experiences. We must broaden beyond the back office…
Why is such paltry investment being made in front office automation, when improving the customer experience is the biggest driver? Read More
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UiPath hyped a market that simply wasn’t there. Now we must build one that’s REAL – one we can TRUST
10 ways UiPath's leadership can recover the trust of an industry that trusted them Read More
Meet the Founder
