Category Archives: Robotic Process Automation

HfS unveils the first Robotic Premier League Table

HfS unveils the first Robotic Premier League Table

After all the hype, HfS unveils the first Robotic Premier League Table of service providers delivering robotic automation to their clients

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Learn all about neocortical cloning of the dynamic core... you know you want to

Learn all about neocortical cloning of the dynamic core... you know you want to

Where else can you hear a discussion about reproducing the cerebral cortex in a piece of software?

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HfS and Blue Prism partner to develop automated analyst solutions

HfS and Blue Prism partner to develop automated analyst solutions

Industry analyst firm HfS Research has today announced a strategic partnership with leading Robotic Automation software company, Blue Prism to develop the first automated analyst prototype

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Five reasons automation may replace BPO, with Charles Sutherland

Five reasons automation may replace BPO, with Charles Sutherland

Hot on the heels of his seminal report, Framing A Constitution for Robotistan, HfS' Charles Sutherland sat down with Mark Reed-Edwards to dig into the key issues around robotics and automation

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The Indian majors double their market share in just four years - what's the secret and can they be stopped?

The Indian majors double their market share in just four years - what's the secret and can they be stopped?

It may be harder for some of the traditional providers to fight their way back into the services game than the Indian majors to continue their surge

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Is BPO on the brink of a technology revolution?

Is BPO on the brink of a technology revolution?

Why BPO clients which have tech-enabled their processes are achieving better performance and outcomes

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Ready for the ultimate robotic process automation debate?

Ready for the ultimate robotic process automation debate?

At long last... we have everything you've ever wanted to know about Robotic Process Automation and never dared to ask

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Automation killed the gamification star

Automation killed the gamification star

Even back in '79 the world was already beginning to zone in on the power of automation

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Automation: it's about solving business problems, stupid!

Automation:  it's about solving business problems, stupid!

We asked HfS' Charles Sutherland to share his views on what is really happening with process automation and why is shouldn't be confused with technology automation theories of yesteryear

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Robotistan takes a seat at the BPO Security Council

Robotistan takes a seat at the BPO Security Council

Last year, we noticed there was a new nation-state “Robotistan” making its presence felt at this august world body and we, at HfS, wondered how significant a player it could become in matters of the BPO and shared services nation states.

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