Category Archives: Robotic Process Automation

Cooking up NASSCOM's $50 billion Bangalore biryani

Cooking up NASSCOM's $50 billion Bangalore biryani

Charles Sutherland shares thoughts on NASSCOM's ambition to grow Business Process exports from $20 Billion in 2014 to $50 Billion by 2020.

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Shamelessly Shamus: Why Europe is positioned to leapfrog the United States

Shamelessly Shamus: Why Europe is positioned to leapfrog the United States

Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?

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Welcome to the era of churn, where 50% of outsourcing contracts are at risk

Welcome to the era of churn, where 50% of outsourcing contracts are at risk

Clients are genuinely walking away from outsourcing relationships which provide mediocre value

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How can we re-humanize the enterprise with two-thirds of staff becoming irrelevant, a similar number sick of their employers

How can we re-humanize the enterprise with two-thirds of staff becoming irrelevant, a similar number sick of their employers

There needs to be a significant mindset change from both employers and their staff to re-humanize the enterprise

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Not worried about robots taking your job? This may change your mind...

The Robots Are Here Right Now

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Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat

Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat

Organizations have been trying to reduce their labor costs for decades, but something feels very different about the new Digital reality in which we operate.

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What's the real impact of Digital Technologies on Outsourcing and Shared Services?

What's the real impact of Digital Technologies on Outsourcing and Shared Services?

The business world is fundamentally shifting, but do our organizations really need to reinvent their operating models to stay ahead of the curve?

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Outsourcing and shared services investment intentions at record high as the Integrated Global Services model takes center stage

Outsourcing and shared services investment intentions at record high as the Integrated Global Services model takes center stage

Simply plastering more and more lipstick on the same old pig is eventually going to fail for many as Integrated Global Services becomes the future model of choice

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Parikh preaches, prophesizes and prognosticates… Part 2

Parikh preaches, prophesizes and prognosticates… Part 2

The final part of Phil Fersht interviewing Avasant CEO Kevin Parikh

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The digital failure of today's operations talent: two-thirds of enterprises are falling short

The digital failure of today's operations talent: two-thirds of enterprises are falling short

A Digital talent crunch is coming and this could get ugly for some

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