Category Archives: Robotic Process Automation

Defying disruption, or a ticking HR time-bomb? How TCS reduces its average cost per employee by 6.3% each year

Defying disruption, or a ticking HR time-bomb? How TCS reduces its average cost per employee by 6.3% each year

Not only does TCS enjoy the highest revenue growth in the IT services industry, it is also the most profitable - so what's the secret sauce?

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Europe's finest enterprise operators take on the USA at the Cambridge University Blueprint Sessions. Who's sourcing smarter?

HfS Blueprint Cambridge

This June we are assembling the ultimate pool of European and American services talent to duke it out on the hallowed lawns of Cambridge's Gonville and Caius College

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BPO: Pronounced dead, but still very much alive

BPO: Pronounced dead, but still very much alive

BPO is just at the beginning of a much more dynamic phase of its existence and it at least three years' away from being put to bed.

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HfS unveils the first Robotic Premier League Table

HfS unveils the first Robotic Premier League Table

After all the hype, HfS unveils the first Robotic Premier League Table of service providers delivering robotic automation to their clients

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Learn all about neocortical cloning of the dynamic core... you know you want to

Learn all about neocortical cloning of the dynamic core... you know you want to

Where else can you hear a discussion about reproducing the cerebral cortex in a piece of software?

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HfS and Blue Prism partner to develop automated analyst solutions

HfS and Blue Prism partner to develop automated analyst solutions

Industry analyst firm HfS Research has today announced a strategic partnership with leading Robotic Automation software company, Blue Prism to develop the first automated analyst prototype

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Five reasons automation may replace BPO, with Charles Sutherland

Five reasons automation may replace BPO, with Charles Sutherland

Hot on the heels of his seminal report, Framing A Constitution for Robotistan, HfS' Charles Sutherland sat down with Mark Reed-Edwards to dig into the key issues around robotics and automation

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The Indian majors double their market share in just four years - what's the secret and can they be stopped?

The Indian majors double their market share in just four years - what's the secret and can they be stopped?

It may be harder for some of the traditional providers to fight their way back into the services game than the Indian majors to continue their surge

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Is BPO on the brink of a technology revolution?

Is BPO on the brink of a technology revolution?

Why BPO clients which have tech-enabled their processes are achieving better performance and outcomes

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Ready for the ultimate robotic process automation debate?

Ready for the ultimate robotic process automation debate?

At long last... we have everything you've ever wanted to know about Robotic Process Automation and never dared to ask

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