Category Archives: Robotic Process Automation

The biggest threat to outsourcing's future: Unfocused and unambitious Millennials

Social_Cocaine

If we don't have succession plans to blood the next generation of talent, we'll just become an industry of old farts

Comment

The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right

Moving at warp speed into the As-a-Service Economy

We're on a train hurtling towards something resembling "As-a-Service" and we need to make sure we stay on it

Comment

Less lipstick on the As-a-Service pig please...

Pig-lipstick

Most of our beloved providers want to talk a big game more than having the real chops to prove it

Comment

Robo-Britannia: Is Britain leading the As-a-Service revolution?

Robo-HRH

When it comes to being first on the bandwagon for experimenting with solutions that can drive out cost and improve productivity, the UK - amazingly after all these years - still leads the way

Comment

Chris cracks the Cap-ability code

Christopher Stancombe is Chief Executive Officer, BPO strategic business unit, Capgemini

Comment

Tom Reuner rolls up to rev up our research

HfS new Managing Director, Tom Reuner with wife Ayesha

Tom Reuner Joins HfS Research as Managing Director of IT Outsourcing Research

Comment

Why most advisors are just so Un-as-a-Service

UaaS Economy

Only 13% of sourcing advisors have plans to invest in cognitive computing skills and 15% in Robotic Process Automation

Comment

Work smarter, not cheaper: Automation skills have rapidly arrived at the top of the talent agenda

Skills_Significance

Robotic Process Automation is about working smarter, not cheaper - and the skills needs are red hot in the outsourcing space right now

Comment

The 2015 Progressive F&A BPO Blueprint

HfS-Blueprint_Finance and Accounting-BPO_Axis

HfS unveils its 2015 Blueprint Report on Finance & Accounting BPO Services, authored by analysts Phil Fersht and Hema Santosh

Comment

The Infamous Sourcing Savants are back!

Sourcing Savants_Promo_Pic

An HfS Webinar Production, March 26th 2015: Digesting a Manic 6 Months to Make Sense of the As-a-Service Economy

Comment