Category Archives: Robotic Process Automation

Here, there, automating anywhere... meet Mihir

Here, there, automating anywhere... meet Mihir

HfS Chief Analyst Phil Fersht sits down with Automation Anywhere chief, Mihir Shukla

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You'll wake up on November 10th to a new president and the Great Roboboss Debate!

You'll wake up on November 10th to a new president and the Great Roboboss Debate!

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Accenture, IBM and Cognizant lead the industry's first Intelligent Automation Blueprint

Accenture, IBM and Cognizant lead the industry's first Intelligent Automation Blueprint

HfS unveils the first Intelligent Automation Blueprint report, with Accenture, IBM and Cognizant leading the pack

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Bye bye bricklayers?

A new automated, truck-mounted robot can build a house in two days, moving four times faster than human construction workers

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It's back... the industry's seminal study on outsourcing and shared services!

It's back... the industry's seminal study on outsourcing and shared services!

HfS and KPMG are driving the most cutting edge study yet on your intentions and dynamics... what are you waiting for?

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Why is Gartner spewing such irresponsible and unsubstantiated data about "robobosses"?

Why is Gartner spewing such irresponsible and unsubstantiated data about "robobosses"?

Gartner's latest claim is that 3 million of us will be supervised by robots in 18 months' time. Great.

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Welcome to the era of outsourcing stability. Now let’s automate stuff

Welcome to the era of outsourcing stability. Now let’s automate stuff

Let's congratulate ourselves: The FTE-based labor arbitrage model has really worked – and a lot better than we thought!

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It's cognitively conjugal as Amelia and Accenture renew their vows

It's cognitively conjugal as Amelia and Accenture renew their vows

Phil Fersht talks with Chetan Dube of IPsoft and Paul Daugherty of Accenture about their new partnership.

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Automation Impact: India's services industry workforce to shrink 480,000 by 2021 - a decline of 14%

Automation Impact: India's services industry workforce to shrink 480,000 by 2021 - a decline of 14%

New HfS Research covering 1477 industry stakeholders details the Automation-Impact Scenarios for the IT and BPO services industry across skill levels and countries

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Digital labor will trim 1.4 million global services jobs by 2021

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Low skilled, routine jobs drop 30% as many of these roles get phased out over the next 5 years, resulting in a net loss in the global services industry of 9%, totaling 1.4 million jobs by 2021

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