Category Archives: Robotic Process Automation

1. #AutomationAnywhere, 2. #BluePrism, and 3. #UiPath make up the top three in the inaugural HfS Top 10

1. #AutomationAnywhere, 2. #BluePrism, and 3. #UiPath make up the top three in the inaugural HfS Top 10

HfS unveils the inaugural HfS Top Ten for RPA Products, based on 350+ superuser interviews

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The Cambridge University FORA Summit recap...

Impressions from the HFS FORA Summit in Cambridge

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Why AA's investment windfall locks up the RPA market for the Big Three

Why AA's investment windfall locks up the RPA market for the Big Three

There are three established leaders at the front of the RPA market and investors are convinced that RPA is the start of something much bigger for enterprises

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The definitive RPA product benchmarks: The overall picture across 359 superusers

The definitive RPA product benchmarks:  The overall picture across 359 superusers

HfS interviewed 359 super-users of RPA products (enterprises, advisors and service providers) across 40+ customer experience dimensions across the following 6 key dimensions

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Finally the industry has credible RPA product benchmarks from 359 superusers

Finally the industry has credible RPA product benchmarks from 359 superusers

HfS Research releases the first credible RPA customer experience benchmarking research, covering the leading 10 products across 359 stakeholders

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The G2000 is still cost-obsessed, but getting there now depends on process robotics, predictive data, OneOffice alignment and a whole lotta pain

The G2000 is still cost-obsessed, but getting there now depends on process robotics, predictive data, OneOffice alignment and a whole lotta pain

Sometimes ripping out the very fabric of what got you here is what you have to do to survive in the future

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Is RPA officially the new outsourcing?

Is RPA officially the new outsourcing?

New data from the 2018 State of Operations and Outsourcing Study shows investment in RPA at unprecendented levels

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Gartner fails spectacularly with its 180 degree flip on the impact of AI Automation on jobs

Gartner fails spectacularly with its 180 degree flip on the impact of AI Automation on jobs

While many people love to keep spinning new headlines everyday, in the hope #fakenews is now the #realnews, some of us still have memory banks that last longer than one week, especially when CIOs spend billions of dollars for this type of council

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Fed up with the AI nonsense? Well here's your reality check...

Fed up with the AI nonsense?  Well here's your reality check...

An unvarnished, unsponsored, unpuffed view of the AI enterprise world from HfS

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Automation delivers the means, OneOffice provides the end

Automation delivers the means, OneOffice provides the end

Without a defined OneOffice endstate, Automation strategies will always run out of steam

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