Category Archives: Robotic Process Automation

RPA died. Get over it. Now focus on designing processes that deliver superlative experiences.

RPA died. Get over it. Now focus on designing processes that deliver superlative experiences.

Since the “RPA is dead” post, we’ve seen a swift realization from investors that the RPA “market” was being engineered by a small handful of marketeers attempting a reincarnation of the dot-com bust era where everyone goes nuts over robot butlers

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Why on earth would IBM buy an RPA firm now?

Why on earth would IBM buy an RPA firm now?

UiPath's Chief Evangelist Guy Kirkwood has predicted that new IBM CEO Arvind Krishna will soon turn to RPA and make an acquisition

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Automation Anywhere leads the RPA market as the industry transitions to the Triple A Trifecta

Automation Anywhere leads the RPA market as the industry transitions to the Triple A Trifecta

A sneak peak at the 2020 RPA Top 10!

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RPA isn't having a renaissance, it's catalyzing broader White Collar automation and AI to top $16bn

RPA isn't having a renaissance, it's catalyzing broader White Collar automation and AI to top $16bn

RPA has opened the gateway for augmenting White Collar roles, now we're progressing far beyond that

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Big 3 RPA vendors: it’s time to show your strengths in co-opetition because Appian just bought Jidoka for full stack automation

Big 3 RPA vendors: it’s time to show your strengths in co-opetition because Appian just bought Jidoka for full stack automation

Appian, a low-code development platform vendor, announced the acquisition of Novayre Solutions SL, the developer of the Jidoka RPA platform

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HFS predictions for 2020. Oh lord, not more... but you know you'll read them anyway

HFS predictions for 2020.  Oh lord, not more... but you know you'll read them anyway

sorry folks, but we have to do them too...

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The New RPA Manifesto: Follow HFS’ Ten Laws of Robotic Process Automation to create a Thriving Industry

The New RPA Manifesto: Follow HFS’ Ten Laws of Robotic Process Automation to create a Thriving Industry

The industry is in desperate need of a renewed vision for RPA—a manifesto for the next seven years focused on long-term value, not short-term land grabs, if we are to realize the potential of a truly digital workforce.

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Maybe RPA is a gateway drug after all, as AI takes the number one spot for investment focus

Maybe RPA is a gateway drug after all, as AI takes the number one spot for investment focus

AI leaps ahead of RPA as the most significant area of focus for investment in 2020

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Most automation strategies are failing because they aren't impacting customer experiences. We must broaden beyond the back office...

Most automation strategies are failing because they aren't impacting customer experiences. We must broaden beyond the back office...

Why is such paltry investment being made in front office automation, when improving the customer experience is the biggest driver? 

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UiPath hyped a market that simply wasn’t there. Now we must build one that's REAL - one we can TRUST

UiPath hyped a market that simply wasn’t there. Now we must build one that's REAL - one we can TRUST

10 ways UiPath's leadership can recover the trust of an industry that trusted them

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