Category: Robotic Process Automation
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We are in the People Elimination business. How did it get this bad, and can we change course? (Rant warning)
Why are we on an inexorable nosedive to the lowest common denominator of creating and promoting business operations that no longer require people?Read More
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Worried you’re being automated? Think again…
Our jobs are safe from robots... for nowRead More
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AI is bollocks… or is it?
Guy Kirkwood proclaims that the way we are talking about AI today, as a conglomeration of tools, is "bollocks"Read More
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The Cambridge University FORA Summit recap…
Impressions from the HFS FORA Summit in CambridgeRead More
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Automation to impact 750,000 low skilled Indian jobs, but create 300,000 mid-high skilled jobs by 2022
As deal pricing moves from FTE to transaction and outcome, how will this impact the number of employees needed to service them?Read More
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1. #AutomationAnywhere, 2. #BluePrism, and 3. #UiPath make up the top three in the inaugural HfS Top 10
HfS unveils the inaugural HfS Top Ten for RPA Products, based on 350+ superuser interviewsRead More
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Seven deadly misnomers why these billion dollar RPA valuations are insane
The world has gone mad as UiPath claims a valuation of $3 billion. We proffer seven reasons why some people who struggle to understand RPA are losing their grip on reality.Read More
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SYKES acquires Symphony becoming the first call center provider with significant automation capability
Call center provider SYKES disrupts the BPO industryRead More
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The cocktail of SAP (ERP), Qualtrics (UX), and Contextor (RPA): Tastes like the OneOffice, but lacks one critical ingredient – RPA experience
t appears that SAP is starting to mix a heady cocktail that enables its systems of record with the triple-A trifecta (AI, Analytics, and RPA) and embedded UX capabilities. Tastes like the OneOffice?Read More
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RPA will reach $2.3bn next year and $4.3bn by 2022… as we revise our forecast upwards
RPA (RPA plus RDA) reached $1.7bn in 2018Read More










