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Category: OneOffice
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IBM rebrands its GBS division to emphasize what it actually does: Consulting
Almost two decades after its landmark acquisition of PwC Consulting, IBM Global Business Services (GBS) is now IBM Consulting. What may seem like semantics in the short term should bear fruit in the long.Read More
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Data and Decisions services 2021 – Accenture, IBM, TCS, Infosys and EXL lead the way in HFS Top 10 Rankings
It is all about Data and Decisions in 2021 as Accenture, IBM, TCS, Infosys and EXL lead the way in HFS Top 10 RankingsRead More
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Job-hopping is only a temporary fix. Remote workers have to emerge from their comfortable cocoons as the Pandemic fades
We need to accept we're in a temporary bubble and the real world will quickly emerge in the coming months. Let's prepare for that world, not the current one.Read More
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Dodge Digital Disaster: Get Your Back Office Ducks in a Row
ESM is just one fundamental of the Digital OneOffice™ framework. A stop on a much larger journey to truly embrace digital transformation.Read More
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What it takes to be part of our Top 50 BPO list? or our Top 25 IT Services list?
An FAQ for Service Providers that want to make it onto the HfS Top 10s, Top 25s and Top 50s.Read More
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Accenture buys MOBGEN: indigestion ahead?
Accenture have acquired MOBGEN. Now comes mixing them with other Accenture assets and ingredientsRead More
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Employees are Customers too – Enterprises must channel their “inner” Omnichannel
In a recent podcast about omnichannel, an interesting spin on the topic came up. As posed by my colleague Fred McClimans: “Omnichannel applies to the internal business/partner operations just as much as the consumer side of the market - why isn't this given enough attention? Or is it?”Read More
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Why the slogan “Fail Fast” is bullsh*t if you want to succeed with OneOffice
Don't “fail fast,” learn quickly.Read More
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How to Get Started With Design Thinking in Shared Services and Outsourcing
Design Thinking expert Charlotte Bui (SAP) shares perspective on how to understand your customers to impact your business.Read More
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How As-a-Service Coming of Age Changes the Dynamics in the Procurement BPO market
Procurement BPO has seen a more rapid move to “As-a-Service” —agile and on-demand—than other horizontal offerings. This blog explains why.Read More
