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Category: OneOffice
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Retail Embraces the Digital OneOffice and Optimizing the In-Store Experience (NRF report)
Retail giants and small retail innovators, moving to OneOffice is about enabling the ability to support heightened customer expectations and often strengthening business fundamentals in order to do soRead More
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IBM, Accenture, Cognizant, Deloitte and Infosys lead the first Digital OneOffice™ Premier League
HfS has unveiled its first holistic view of service provider performances across the Digital OneOffice pillarsRead More
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It needn’t be hell… with Nigel
Phil Fersht talks to new HFS Chief Client Officer, Nigel EdwardsRead More
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Unveiling the HfS 1-2-3-4 Research Agenda
Last week, we launched the Analyst 2.0 Model along with the HfS ThinkTank to revolutionize our industry. And today we unveil the new HfS 1-2-3-4 Research Agenda.Read More
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The why, the what and the how of the HfS Digital OneOffice
The HfS Digital OneOffice operating framework is the HfS vision for the business operations endstate for #digital organizationsRead More
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Accenture, IBM, Cognizant, Infosys, Wipro and TCS lead the first Digital OneOffice Blueprint
HfS releases the first official blueprint rating of leading service providers offering multi-functional OneOffice capabilitiesRead More
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Concentrix gets up close and personal with Teleperformance with its Convergys acquisition
Just a couple of weeks after Teleperformance splashed $1 billion in Intelent we finally see Convergys gobbled upRead More
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Tinker, experiment, explore, then disrupt: The Hyper-Connected Enterprise will be driven by Intelligent Automation.
The "Future of Work" is merely a phased transformation of the presentRead More
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It’s Bots-in-Seats as IBM, Cognizant, Accenture, TCS, Infosys and Tech Mahindra lead the HFS TOP 10 Cognitive Assistants
Chatbots are dead - long live cognitive assistantsRead More
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IBM, Accenture, Cognizant, Atos and HCL leading the Top 10 infrastructure and
So who’s winning the infrastructure and cloud war?Read More
