HFS examines the world of chatbots and their more sophisticated cousins, Digital AssociatesRead More
With no defined time horizon, no clearly-defined rules, and with players that may enter and exit at any time, the primary objective of an infinite game is quite simply to keep playingRead More
Coronavirus cruelly exposes the fragility of the offshore outsourcing industry: Will clients trust all their eggs in one basket again when this is over?
The outsourcing industry is fast-becoming be the first vital piece of the global economy to come under the microscope as we look at the world post-coronavirusRead More
In time like these you need to pivot your business model... now!Read More
Tackling Coronovirus.. The good ol' UK four-stage playbook works everytimeRead More