HfS Network

Category Archives: Robotic Process Automation

Standards in automation? There's only one Lee in the IEEE...

Standards in automation? There's  only one Lee in the IEEE...

HfS analyst Phil Fersht sits down with IEEE automation stud Lee Coulter to talk about industry standards and de-mystifying the automation hype

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Recessions destroy jobs not robots

Recessions destroy jobs not robots

The largest inhibitor to the continued digital transformation of businesses and whole industries is, and will continue to be, a lack of skills

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Gartner: 96% of customers are getting real value from RPA? Really?

Gartner: 96% of customers are getting real value from RPA?  Really?

Why is Gartner hyping RPA beyond all realms of reality?

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Stop sawing that plank with a fish: An RPA 101

Stop sawing that plank with a fish: An RPA 101

While the parameters of the conversation were broad, there are four key takeaways that I’d be happy to share with you.

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Are automation PoCs leaving you in robotic limbo?

Are automation PoCs leaving you in robotic limbo?

“Why aren't those [anticipated] 40% cost savings happening each time someone slams in some software and hopes it somehow eliminates manual labor because they can access a bot library? In fact, why are a third of RPA pilots just left hanging with no result

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Automation doesn’t have to be a dirty word…

Automation doesn’t have to be a dirty word…

The challenge is that speculation drives much of the discussion, rather than quality data and analysis.

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Is your current job the end of the line?

Is your current job the end of the line?

So how do we survive? Here are seven tips to seriously save you...

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Revisiting the Intelligent Automation Continuum

Revisiting the Intelligent Automation Continuum

To help overcome the blurred perception, HfS did introduce the Continuum of Intelligent Automation to start discussions on the evolution and innovation in service delivery.

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Automation will destroy, then save outsourcing: The industry has spoken

Automation will destroy, then save outsourcing: The industry has spoken

Want the real unvarnished analysis on what's happening with automation in the world of outsourcing and operations? Quite the industry defining conversation was had at the recent HfS Summit in Manhattan

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Accenture adds European Automation Brains and Brawn with Genfour Acquisition

Accenture adds European Automation Brains and Brawn with Genfour Acquisition

Case in point, Accenture’s acquisition of UK-based Genfour, a pure-play automation services provider that will become the cornerstone of a newly formed Center of Excellence (CoE) for Intelligent Automation, located in Wales.

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