HfS unveils the first ever view of service provider capability with Block Chain
Because blockchain is a difficult concept to understand, many people do not seem to understand what it actually is, except that it will "revolutionize" lots of things...
HfS' Phil Fersht interviews Dinanath (Dina) Kholkar, Global Head of Business Process Services at Tata Consultancy Services
This promises to be another UK style "throw the kitchen sink at everything crappy about our service industry"
HfS unveils the first Trust-as-a-Service Blueprint Report assessing service provider capability in the Digital Security Realm
Accenture, Wipro, TCS and ISGN make the Winner's Circle for Mortgage Services BPO in HfS' latest Blueprint Report