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Over 27 million jobs are exposed to AI-evaporation across the Global 2000
Twenty-seven million. That is the number of corporate roles across the Global 2000 that HFS Research identifies as meaningfully exposed to AI-driven elimination, displacement, or fundamental redesign over the next three years. Not factory-floor jobs or gig roles, but 27 million white-collar, salaried, benefits-eligible positions held by people who built careers on the assumption that their employer had a plan for the future. Sadly, most employers do not, and the workers carrying the most exposure are the ones least likely to know it.Read More
How Anthropic is devouring IT services
Accenture has 30,000 Claude-trained practitioners. Deloitte rolled out Claude to 470,000 employees while Cognizant deployed it to 350,000 more. Infosys signed its own major Anthropic deal last week, covering regulated industries. That is over one million practitioners already committed to Claude delivery, while most of their competitors are still reviewing governance frameworks and unsure where to place their agentic bets.Read More
Vibe Coding is the production engine that turns the Services-as-Software from vision to reality
Vibe Coding is the production engine that makes Services-as-Software real, and it will decide the winners of the next decade. Enterprises can no longer afford to treat AI as bolt-ons or outsourcing-lite. Services-as-Software is a new operating model where AI agents, LLMs, and Vibe Coding collapse the gap between software and services, shifting the economics of IT from people and licenses to reusable, outcome-based digital service layers.Read More
Anatomy of a flail. Wipro’s acquisition of Capco three years in…
As we examine what Wipro has achieved in the three years since the acquisition, we regretfully opine that things have not gone well. There has been limited exponential impact from combining the two entities and 'strategy-led execution deals' have not materialized.Read More
Accenture, Capgemini, Genpact, IBM, Infosys, TCS—the F&A entourage leading the way to Horizon 3 outcomes
HFS conducted an exhaustive research exercise into 15 of the key service providers in the latest Horizons report on F&A Service Providers, 2023, by diving deep into the capabilities of each and how they have contributed to the changing F&A landscape over the last year. Read More
Cognizant gets savvy with Ravi to resurrect its mojo at the intersection of industry and technology
In its recent past, Cognizant had achieved what most of the industry still fails at today: Everyone understood the “Why Cognizant”, versus just the “what” and the “how”. What had been the poster child for modern offshore-centric outsourcing for a decade and a half has struggled since activist investor Elliot management squeezed the life out of the firm in 2017. Can new CEO Ravi Kumar reinvigorate the firm’s culture while also setting out a new course for growth in the era of The Generative Enterprise? The bookings momentum in 2023 is indicating the firm is on the right track...Read More
Ready to walk the Sanjay way?
Join HFS CEO Phil Fersht in conversation with Sanjay Jalona, CEO of LTI, to discuss LTI’s leading indicator – its capability engine – and the capabilities where he’s “throwing the kitchen sink for the future.”Read More
The Agile Gabriel calls the leaders who’ll take you into the Cloud faster
HFS analyst Martin Gabriel shares his Agile thoughts from the recent Agile Development Top 10Read More
Meet Sudhir Singh… the Coforge King
HFS catches up with CEO Sudhir Singh to dig into some of the strategies behind the success, the story behind the rebrand, and distinct trends in market demand that have emerged in the pandemic economy.Read More
After Groundhog Day… what happens next?
Listen to this replay of HFS Love, purely unfiltered, unsponsored real talk with real industry leaders to unravel the emerging landscapeRead More
