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  • Crunch time is here for UiPath, AA and Blue Prism… Here are the 25 tenets which will decide who wins this bot war

    October 07, 2019 | Phil Fersht, Saurabh Gupta, Elena Christopher

    Here are the 25 key tenets where UiPath, AA and Blue Prism must draw battle as they look to cross that chasm from RPA to a true digital workforce Read More

    Comment17 ShareThis 1662 Twitter 0 Facebook 0 Linkedin 0

  • Live from New York! Scaling automation and AI most impacting business stability and growth

    October 03, 2019 | Phil Fersht

    The HFS NYC FORA summit polls 200 enterprise leaders Read More

    Comment0 ShareThis 18 Twitter 0 Facebook 0 Linkedin 0

  • How business and IT teams need to work together to develop real AI capability

    September 20, 2019 | Phil Fersht, Tapati Bandopadhyay

    The problem for IT is that AI doesn’t come packaged in a nice box with an instruction guide Read More

    Comment7 ShareThis 435 Twitter 0 Facebook 0 Linkedin 0

  • Time to walk Mike’s way… Salvino to run DXC

    September 11, 2019 | Phil Fersht

    Mike Salvino to take the CEO role at DXC Read More

    Comment1 ShareThis 1008 Twitter 0 Facebook 0 Linkedin 0

  • Why going straight to digital from your legacy outsourcing engagement is like buying a Tesla

    September 01, 2019 | Phil Fersht

    Why going straight to digital with your outsourcing engagement is like buying a Tesla - it's a big change, can be expensive and requires a very different type of service partner to make it viable  Read More

    Comment5 ShareThis 535 Twitter 0 Facebook 0 Linkedin 0

  • As 47% of enterprises seek to reduce their reliance on outsourcing… we’re going straight to digital

    August 20, 2019 | Phil Fersht

    The industry has spoken and it's clear where they will invest - in partnerships that can accelerate the move to digital without all the painful and costly steps to get there.  And the areas most primed to make this happen are where the staff have already Read More

    Comment21 ShareThis 1559 Twitter 0 Facebook 0 Linkedin 0

  • HFS goes bigly… with Tom Quigley

    August 13, 2019 | Phil Fersht

    Tom Quigley joins HFS as Chief Marketing Officer Read More

    Comment0 ShareThis 119 Twitter 0 Facebook 0 Linkedin 0

  • With 44% dissatisfaction, it’s time to get real about the struggles of RPA 1.0

    August 01, 2019 | Phil Fersht

    Over-setting expectations is putting the automation industry at risk of failure, not setting it up for the success it should be Read More

    Comment35 ShareThis 1192 Twitter 0 Facebook 0 Linkedin 0

  • Wow… the UK really is becoming an attractive nearshore sourcing location

    July 28, 2019 | Phil Fersht

    While the USA and China are no surprise as their host the world's largest economies and businesses, the UK is the surprise mover, as political conditions have created a more competitive market to invest in support services.  Read More

    Comment3 ShareThis 288 Twitter 0 Facebook 0 Linkedin 0

  • Accenture, KPMG, Cognizant, Atos and TCS lead service delivery on Microsoft AI and Google AI Platforms

    July 22, 2019 | Phil Fersht, Reetika Fleming

    How services around AI platforms Microsoft and Google are progressing Read More

    Comment0 ShareThis 698 Twitter 0 Facebook 0 Linkedin 0

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