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One clear process intelligence market leader emerges
The 'HFS Horizons Process Intelligence Products 2023' evaluates leading process mining and task mining vendors’ capabilities. Process intelligence products have the potential to help enterprises significantly impact operations and tackle technical and process debt. Read More
The pandemic-induced tech binge is over and the cloud champagne has gone flat
Brand new data from over 500 IT leaders across the global 2000 tells an ugly story of how quickly the cloud bingeing is grinding to a halt, with only a third of enterprises currently staying the course with their current IT sourcing investments. Read More
SVB failure: The ripple effect could trigger a serious innovation and financial crisis
With the collapse of SVB, an estimated 1000 tech start-ups will be unable to make payroll, and a further 2000 will be clinging on to liquidity for dear life. The future of America's innovation - and the world's innovation - is hanging by a thread. Read More
New HFS Horizons Report! Retail banks aggressively pursue new forms of value
The HFS Horizons Report: The Best Service Providers for Retail Banks, 2023 assesses how well service providers are helping their retail banking clients embrace innovation and realize value across three distinct horizons: Digital, Experience, and Growth. Read More
We can believe whatever we choose to believe, and be whatever we want to be… with ChatGPT
We can believe whatever we choose to believe and be whatever we want to be... with ChatGPTAnything can be modified to suit our agendas. Reality is optional, folks 😉 Read More
Which providers lead sourcing and procurement services in 2023?
The latest Sourcing and Procurement Horizons report is a snapshot of leading procurement service providers' sourcing and procurement services capabilities. The aim of CPOs is to realize the value of procurement beyond costs and savings. We assessed 10 service providers on their capabilities across a defined series of value propositions, execution and innovation, go-to-market strategy, the voice of the customer, and alignment with the HFS OneOffice criteria. Read More
Redefining leadership roles is critical to be an effective Autonomous Enterprise
A strong governance capability has the talent, tech infrastructure, automation, and AI to deliver the data that will drive success with minimal manual interventions that impede progress and speed. The ultimate goal of an autonomous enterprise allows us humans to remove ourselves from some parts of the system so that we can make continuous improvements to the ecosystem as a whole.What are the leadership roles needed to understand the data they need? How can we build the right internal teams and external partnerships to support an autonomous enterprise? And how can we design smart governance to manage key decisions faster with some degree of confidence? Read More
It’s all just so easy when you got DC…
When we look at the now-famous Cognizant CEO factory, probably the best-known of the bunch is Debashis Chatterjee (known simply as "DC" to everyone in the biz), who now finds himself leading the new $4.2bn powerhouse that is LTIMindtree. He's also one of the calmest and easy-going guys you can hope to meet in this business. So let's hear directly from DC... what makes him tick and what's next for the new 7th largest Indian-heritage service provider... Read More
Who’s leading the pack for strategic finance services?
The HFS Strategic Finance Horizons report analyzes services provider capabilities shaping the financial planning and analysis industry and their proven capabilities to help their enterprise customers access critical financial data at speed. HFS assessed 13 major service providers' prowess in the strategic areas of FP&A. Read More
2023 is the year of ‘The Autonomous Enterprise’ as economics trigger change
Inflation-driven pressures will likely culminate in a huge wave of job reductions, sparking the demand for autonomous technologies to fill the void Read More
