Category Archives: Sourcing Change Management

Hello As-a-Service Economy, goodbye Outsourcing, Part 2

State of Denial

We need to reach that pivot-point where business leaders make real, definition investment actions to change their operations

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Good heavens, it's Liz Evans...

Liz Evans

Phil Fersht interviews Liz Evans, KPMG's leading practitioner for governance and relationship management

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Hello As-a-Service Economy, goodbye Outsourcing, Part I

As-a-Service

HfS defines the Eight Ideals of The As-a-Service Economy and the evolution from legacy outsourcing

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Forget Uberization, we must avoid Subwayfication

The Used-to-be-a-Service Economy

Once you lose touch with your customers' desired outcomes, do something fast to find them again

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The lack of ethics in enterprise AI and intelligent automation

Click to Enlarge

We need to talk more openly about the future governance of artificially intelligent environments

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Making hay after the sun has set on legacy outsourcing... meet John Haworth

John Haworth, HfS

John Haworth, Chairman of the HfS Sourcing Executive Council, talks to Phil Fersht about why he joined HfS and the upcoming buyers' summit in Harvard Square

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Visualizing Vishal's first year at Infy

Infosys CEO Vishal Sikka talks to HfS on his first year in charge

Interview with Vishal Sikka, CEO and MD, Infosys

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Forget the sharing economy, we're in the uncaring economy

The Sharing Economy

People care mosy about enjoying the outcomes of what they pay for, not the efforts made to achieve those outcomes

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KPMG makes a bold HR-as-a-Service move buying out Towers Watson's Workday practice

KPMG As-a-Service

As-a-Service has arrived and HR provides the early battleground, so sit back and enjoy the show =)

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Why Hillary could be the biggest friend of offshore and nearshore outsourcing

The Uber Hater

The US is an increasingly unattractive place to do business. Let's not make it even worse

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