Category Archives: Sourcing Change Management

Life beyond automation? Consider the H Factor

Technology is useless without the H Factor to drive it...

The H Factor: Being smart humans who can intelligently apply tech, not be replaced by it

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Did HfS really just uberize the analyst business?

Click to read the full article over at Influencer Relations

After reading this, people will start to use the term "HfS-ize" instead of uberize

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Outsourcing is on life support, with many providers failing to invest in As-a-Service

Legacy Cat

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Provider, provider on the wall, who's delivering Trust for Digital?

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HfS unveils the first Trust-as-a-Service Blueprint Report assessing service provider capability in the Digital Security Realm

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Cannibalize or face extinction (if you want to survive in the As-a-Service Economy)

hannibal the cannibal

Most service providers are not structured for success..... and the problem lies at the top

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Weekend Rant: Let's cut this bullsh*t and have meaningful conversations again (please)

Skeptical

We have to fix our bullsh*t problem, or this industry will fade into irrelevance

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Cognizant, Accenture, EXL, Concentrix, HGS and HP are the top healthcare payer performers

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The 2015 Healthcare Payer Operations Blueprint report

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Glenn gives us Government-as-a-Service (GaaS)

Glenn and Carol Davidson, the braintrusts of public sector operations

Glenn Davidson, at Accenture Federal Svs, discusses with HfS how Government-As-a-Service is shaking up public sector operations

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Social intelligence and reputation are the keys to survival in this automating world

Reality

Welcome to the socially-intelligent workforce, where your reputation is everything

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TCS, EXL, Concentrix and Infosys set the As-a-Service pace for Insurance

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HfS Unveils the 2015 Insurance-as-a-Service Blueprint

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