Category Archives: Sourcing Change Management

The jobs aren't "going away" - they've already pretty much gone

Robo factory

It's not that today's jobs are going away, it's that large numbers of future jobs will simply not be created

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The Nasscom 2016 report: The era of unsettlement is upon us

Troubled Cat

From enthused to unsettled, service providers sober up as reality sets in

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Accenture, WNS, TCS and Cognizant make the first Pharma BPO Winner's Circle

Accenture, WNS, TCS and Cognizant make the first Pharma BPO Winner's Circle

HfS analyst Barbra McGann publishes the industry's first assessment of Service Provider performance in the Pharma R&A and Commercial Services Industry

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Why 77% of the C-Suite really want provider-replacement therapy

Therapy

Now is time for the C-Suite to step back in to broker that next wave of services transformation

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Three very handsome CEOs take on three advisors... only on HfS

Three very handsome CEOs take on three advisors... only on HfS

This February, three CEOs bake-off against three of the industry's finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.

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Data is eating the services industry!

Data eating the world

Facilitating and empowering the core data of the enterprise is where the real value is - that is the "lock-in" of the future

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50% of Buyers are change imposters, so avoid them if you can!

There is an imposter in our midst

You must weed out the change imposters if you don't want to go down with them

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The discussion thread that defines us? Traumatic 2016... Survive the race to the bottom!

Indian heritage majors... rev growth 2010-present

2016 is the year that will separate the service dinosaurs from the savvy cannibalizers

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10 issues defining the services industry in 2016

Click to Enlarge

The HfS analyst team demands 10 big things the services industry needs to address in 2016

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HfS is back in Cambridge University for another no-cheese bake off of services leaders

We're back at Gonville & Caius College, Cambridge this Spring (Click to learn more)

This promises to be another UK style "throw the kitchen sink at everything crappy about our service industry"

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