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Category: OneOffice
Four mindset shifts to operate as OneOffice
To get to OneOffice is as much a mindset transformation as it is a technological one. Read More
IBM rebrands its GBS division to emphasize what it actually does: Consulting
Almost two decades after its landmark acquisition of PwC Consulting, IBM Global Business Services (GBS) is now IBM Consulting. What may seem like semantics in the short term should bear fruit in the long.Read More
Infosys, TCS, Accenture, Wipro, and HCL helped BFS firms go from digital façade to OneOffice during the pandemic
HFS BFS practice lead, Elena Christopher, weighs in to share the results of our 2021 Banking and Financial Services research on the leading service providers specialized in support BFS clients.Read More
RPA’s true value is helping enterprises function commercially in the virtual economy, connecting legacy with the cloud
With their partnership with AWS, Blue Prism emerges from the back office and aligns them with helping the immediate commercial needs for the enterprise. Read More
We’ve now got to get our sh*t in the cloud, but our data’s still crap…
Regardless of cloud type, we need to change the discussion from applications and workloads to data and architectureRead More
Offshore has become Walmart… as Outsourcing becomes more like Amazon
In the post-pandemic world, no one cares much about “offshore” as a strategy - it has become part of the fabric of managing a global operating model, where operations leaders just tap into whatever global resource they need to achieve their desired outcomRead More
Don’t let digital burn-out kill your career
We are in serious danger of our careers becoming subdued and deemphasized in the current climateRead More
Teleperformance, Concentrix, Telus, Sitel/Sykes and Tech Mahindra kept the CX lights on during the Pandemic
The Pandemic has driven the imperative to manage the intersection between traditional BPO delivery and digital capabilityRead More
The Revolution in Education and Work: Is it for Real?
Ravi Kumar and Tom Friedman share their insights on the changing complex nature of governments, enterprises and education systems...Read More
The Five Fundamental Changes that have Reset how we Work
We talk a lot about a “return to normal,” but deep down, we’re starting to suspect those days are gone for good...Read More
