Category: IT Outsourcing / IT Services
The back office is dead… long live OneOffice
We're evolving to an era where there is only "OneOffice" that matters: creating the digital customer experience and an intelligent, single office to enable itRead More
Buyers perceive Accenture, Deloitte and KPMG as the most trusted consultants for achieving Intelligent Operations
The focus shifts to using consultants with real change management, process transformation, analytics and automation chopsRead More
Twelve ways to survive the race to irrelevance – download your life jacket now!
We managed to crack the code on surviving in these disruptive times - in twelve simple steps - at Cambridge UniversityRead More
Accenture, Cognizant, EXL, Genpact, IBM, Infosys and TCS Top the Winners Circle for BFS Analytics
HfS Research's Reetika Joshi unveils the first HfS Blueprint on BFS Analytics ServicesRead More
It’s time we started Being As-a-Service
Let's start talking about how we can start Being As-a-Service today... not tomorrow, or some far off point in the future, where we just hope this all becomes somebody else's problem.Read More
Would a Big Blue Prism create an Intelligent Automation monster? #Crazymergerideas
Why IBM should take a serious look at acquiring Robotic Process Automation vendor Blue PrismRead More
Accenture, IBM, NGA and NTT Data lead in SuccessFactors services
HfS unveils the first ever industry report on SuccessFactors servicesRead More
Confusion-as-a-Service: The massive disconnect between vision and reality
The C-Suite is just living on a different planet from the teams below them trying to keep their businesses functioningRead More
Now for some proper #DesignThinking
Just think of the Design Thinking the branding agency went through to come up with thisRead More
The mysterious HfS business model… revealed
Our golden rule is simple: If you're going to give something away for free, it better be worth reading!Read More