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Category: IT Outsourcing / IT Services
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More than just a job
The service provider pendulum continues to swing towards a people focusRead More
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Evaluating a Service Provider? Relevant Profiles at Last!
HfS has done it again. Bringing useful, real information to the Service Buyer community.Read More
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SaaS Deployments: It’s Good to Talk
Buyers need to connect with each other to get the maximum benefits from SaaS deployments.Read More
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My personal unfiltered truths about IT Infrastructure Services Providers
Jamie's just going to get all his preconceived opinions out there right now...Read More
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We are in the People Elimination business. How did it get this bad, and can we change course? (Rant warning)
Why are we on an inexorable nosedive to the lowest common denominator of creating and promoting business operations that no longer require people?Read More
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It needn’t be hell… with Nigel
Phil Fersht talks to new HFS Chief Client Officer, Nigel EdwardsRead More
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No time to get TWITCHy… but which providers are ready to bounce back?
Those service providers that are investing during these transitional times will be the winnersRead More
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Is Syntel worth $3.4bn? And does this bring Atos to the adult’s table?
HFS analysts Phil Fersht, Jamie Snowdon and Ollie O'Donoghue lift the lid of why Atos paid $3.4bn for SyntelRead More
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Accenture, IBM, Capgemini and Wipro lead the first application services Top 10
This Top 10 research is based on interviews with 300 enterprise clients of IT services from the Global 2000Read More
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The mid-cap service providers are killing it and LTI, Virtusa and Mphasis are setting the pace
It's the era of the Indian-heritage mid-cap service providers growing at 20%Read More
