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Category: IT Outsourcing / IT Services
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Naomi Bloom: HRO needs to focus on business analyst services, not call center/manual processing
It will be fascinating to see if the larger SIs and/or HRO providers will be able to craft just the right mix of quality and cost-effectiveness to be successful in delivering much smaller, less labor-intensive and more tool-based implementation and post-implementation HR services.Read More
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2014 shared services and outsourcing outlook Part I: It’s time for enterprises to stop being really good at irrelevant stuff
In 2014, ambitious operations leaders must begin achieve a certain degree of maturity across their operations before they can really address achieving their desired outcomesRead More
