Category Archives: Digital Transformation

Cognizant's CEO Frank D'Souza talks to us about his recent $2.7bn shopping trip

Cognizant's CEO Frank D'Souza talks to us about his recent $2.7bn shopping trip

We grabbed a few minutes with Cognizant's CEO, Frank D'Souza, to talk about why his company made this move

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The powerhouses of global sourcing are meeting in Chicago this Fall… can you really afford not to be there?

The powerhouses of global sourcing are meeting in Chicago this Fall… can you really afford not to be there?

The famous HfS Blueprint Sessions are back stateside to rattle the global services and outsourcing industry like never before

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How can we re-humanize the enterprise with two-thirds of staff becoming irrelevant, a similar number sick of their employers

How can we re-humanize the enterprise with two-thirds of staff becoming irrelevant, a similar number sick of their employers

There needs to be a significant mindset change from both employers and their staff to re-humanize the enterprise

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Not worried about robots taking your job? This may change your mind...

The Robots Are Here Right Now

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Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat

Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat

Organizations have been trying to reduce their labor costs for decades, but something feels very different about the new Digital reality in which we operate.

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What's the real impact of Digital Technologies on Outsourcing and Shared Services?

What's the real impact of Digital Technologies on Outsourcing and Shared Services?

The business world is fundamentally shifting, but do our organizations really need to reinvent their operating models to stay ahead of the curve?

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Cognizant, Sitel and TCS rock the retail operations Winner's Circle

Cognizant, Sitel and TCS rock the retail operations Winner's Circle

HfS unveils Blueprint Report on Retail Operations Services

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The Digital Transformation Services Blueprint Primer is unveiled: Accenture, Cognizant, IBM, Infosys and TCS are the front runners

The Digital Transformation Services Blueprint Primer is unveiled: Accenture, Cognizant, IBM, Infosys and TCS are the front runners

HfS has published a Blueprint Primer Report that evaluates this emerging Digital Transformation services landscape

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Accenture makes significant As-a-Service play by bringing together Operations, Cloud and Infrastructure

Accenture makes significant As-a-Service play by bringing together Operations, Cloud and Infrastructure

The services world has already started to change - and those who are only just realizing this may already be too late

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Apple goes all corporate on us

Apple goes all corporate on us

I wanted to draw your attention to HfS' enterprise mobility analyst, Ned May, who focused on the simple fact that this alliance finally gets Apple into the enterprise through the front door

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