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Category: Digital Transformation
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Get ready to experience the Chief Experience Officer… meet Abby Godee Copy
HFS Research Leader, Melissa O'Brien got time with Publicis Sapient's new Chief Experience Officer, Abby Godee to shed some real light on what it means to be a CXO in 2022, and her vision for enabling experiences for Publicis Sapient’s employees, customers, and the greater community.Read More
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Service providers must buy Atos’ crown jewels now and learn from dithering over Kyndryl
With its proposed contentious Kyndryl-style split and rapid CEO departure, Atos is teetering on the brink. As if its decline in stock price, recent accounting scandals, and lackluster financial performance were not enough, the firm now is more primed than ever for being acquired with these latest developments. HFS believes competitors should move to acquire Atos’ jewels now and not wait for the bleeding to start. So what are the lessons learned from IBM’s Kyndryl spin-off and what is HFS’s take on the current predicament in which Atos finds itself?Read More
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Bill aims to thrill by positioning ServiceNow as the Control Tower for Digi Transformation
McDerm-not taking no for an answer: ServiceNow keeps pushing up the enterprise value chainRead More
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Accenture, Infosys, TCS, Wipro, and LTI electrify the HFS Energy Top 10
I sat down with Josh Matthews, Practice Leader and the author of this report, to learn about the experiences and insights he gained working on the 2021 HFS Energy Top 10.Read More
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Who’s going to buy cut-price Kyndryl?
Kyndryl: A $19bn business in a critical market, with a remarkably puny market cap of $3.5bnRead More
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Four mindset shifts to operate as OneOffice
To get to OneOffice is as much a mindset transformation as it is a technological one. Read More
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IBM rebrands its GBS division to emphasize what it actually does: Consulting
Almost two decades after its landmark acquisition of PwC Consulting, IBM Global Business Services (GBS) is now IBM Consulting. What may seem like semantics in the short term should bear fruit in the long.Read More
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Infosys, TCS, Accenture, Wipro, and HCL helped BFS firms go from digital façade to OneOffice during the pandemic
HFS BFS practice lead, Elena Christopher, weighs in to share the results of our 2021 Banking and Financial Services research on the leading service providers specialized in support BFS clients.Read More
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We’ve now got to get our sh*t in the cloud, but our data’s still crap…
Regardless of cloud type, we need to change the discussion from applications and workloads to data and architectureRead More
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Offshore has become Walmart… as Outsourcing becomes more like Amazon
In the post-pandemic world, no one cares much about “offshore” as a strategy - it has become part of the fabric of managing a global operating model, where operations leaders just tap into whatever global resource they need to achieve their desired outcomRead More
