Is there any sanctuary left from the robot these days?

Is there any sanctuary left from the robot these days?
February 08, 2017 | Phil Fersht
You really can't make this stuff up... Read More
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EXL On A Journey to More Effective Engagement with Insurance Clients
February 07, 2017 | Reetika Fleming
EXL's efforts couldn’t be more timely and are in line with what we have outlined in our research as its areas of improvement. Read More
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Unveiling the first ever Digital OneOffice Premier League (Webinar Replay)
February 06, 2017 | Phil Fersht
A Special Webcast Event On Thursday 9th February, Where We Discuss The Future Outsourcing Framework: The Digital Oneoffice Read More
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Four Golden Rules to save the Indian IT Industry from Trump
February 04, 2017 | Phil Fersht
Barely two weeks into his presidency and the whole Indian IT industry is literally freaking out with Trump's new visa legislation Read More
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Digital Customer Service BPO: A Chat with HGS
February 03, 2017 | Melissa O'Brien
Provide optimized customer service across various digital channels while also using new tools to better understand customer demographics and preferences Read More
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From Designing to Doing: Enabling Design Thinking into Solutions and Results
February 03, 2017 | Barbra McGann
The benefit of infusing design thinking into traditional consulting and outsourcing companies Read More
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BPO Market Primer – Watch This Space For the Update in April
February 03, 2017 | Jamie Snowdon
We have here the companion primer cover the BPO market for 2015 to 2021 Read More
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Retail Embraces the Digital OneOffice and Optimizing the In-Store Experience (NRF report)
February 03, 2017 | Melissa O'Brien
Retail giants and small retail innovators, moving to OneOffice is about enabling the ability to support heightened customer expectations and often strengthening business fundamentals in order to do so Read More
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Salesforce Services Blueprint 2017: Leaders demonstrate commitment, dedication, and investment
January 31, 2017 | Khalda De Souza
What has changed since our 2015 analysis of Salesforce Services providers? Quite a lot.. Read More
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Why the Time is Right to Evaluate Predictive Capabilities in HCM Systems
January 31, 2017 | Steve Goldberg
Predict all employee-related outcomes that materially impact business performance, understand why the outcome is likely, communicate why this insight matters, and determine and pursue the key actions needed Read More
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