Arguably Europe's finest sourcing destination today celebrates 100 years of independence
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Category Archives: Sourcing Locations
No longer that great? The USA’s stagnation is spurring genuine global innovation, with data and AI at the core
All good things happened in America – it’s where dreams were hatched and made real. Fast-forward to present day and a new playing field being leveled for the next creation of wealth where data and AI is at th
Automation Impact: India's services industry workforce to shrink 480,000 by 2021 - a decline of 14%
New HfS Research covering 1477 industry stakeholders details the Automation-Impact Scenarios for the IT and BPO services industry across skill levels and countries
There's a whole generation with a new explanation... in San Francisco
Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th.
The jobs aren't "going away" - they've already pretty much gone
It's not that today's jobs are going away, it's that large numbers of future jobs will simply not be created
The Nasscom 2016 report: The era of unsettlement is upon us
From enthused to unsettled, service providers sober up as reality sets in
The HfS 2016 Blueprint Research Agenda ...at your service
The analyst industry's most ambitious 2016 research agenda
HfS brings O'Brien's brains on board
Melissa O'Brien joins HfS as Research Director, Contact Center and Omni-Channel Operations
Meet General Gary
Phil fersht talks to KPMG's Gary Novak and what he's learned being in China the last few years
Hello As-a-Service Economy, goodbye Outsourcing, Part I
HfS defines the Eight Ideals of The As-a-Service Economy and the evolution from legacy outsourcing
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