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Category: Sourcing Locations
AI, tariffs and de-globalization could drive services creation in the US
Suddenly, we find ourselves in a world where moving work around the world carries a lot more risk... and cost. The changing nature of the US workforce supports the possibility of services coming to the US as anxious businesses look to get ahead of global risk and uncertainty. Only a fool would ignore the magnitude of what is happening in our geopolitical landscape. Read More
Krithi’s first TCS re-org… One step forward and two steps back?
Is the new TCS org structure really going to propel the company forward in the AI-driven era where scarce skills in areas such as GenAI are at a premium and intra-company collaboration and training are more critical than ever? Does having an all-male leadership team send the right message to clients and employees, where diversity is so important to its culture and enticing the best young talent? Phil Fersht and Saurabh Gupta look into new TCS CEO K Krithivasan's first major re-organization of his TCS tenure.Read More
Why Brand Britain is on the brink…
Britain needs to convince the world it should take big bets again in its potential, as today, "Brand Britain" is circling the drain. Only a unified and focused government, real structural economic reforms, and smart investments can save this once-great economic powerhouse from decades of purgatory from which it may never recover its former glory. Read More
Which providers lead sourcing and procurement services in 2023?
The latest Sourcing and Procurement Horizons report is a snapshot of leading procurement service providers' sourcing and procurement services capabilities. The aim of CPOs is to realize the value of procurement beyond costs and savings. We assessed 10 service providers on their capabilities across a defined series of value propositions, execution and innovation, go-to-market strategy, the voice of the customer, and alignment with the HFS OneOffice criteria.Read More
Wow… the UK really is becoming an attractive nearshore sourcing location
While the USA and China are no surprise as their host the world's largest economies and businesses, the UK is the surprise mover, as political conditions have created a more competitive market to invest in support services. Read More
Happy 100 years of Independence for the Third Polish Republic… Trzecia Rzeczpospolita
Arguably Europe's finest sourcing destination today celebrates 100 years of independenceRead More
No longer that great? The USA’s stagnation is spurring genuine global innovation, with data and AI at the core
All good things happened in America – it’s where dreams were hatched and made real. Fast-forward to present day and a new playing field being leveled for the next creation of wealth where data and AI is at thRead More
Automation Impact: India’s services industry workforce to shrink 480,000 by 2021 – a decline of 14%
New HfS Research covering 1477 industry stakeholders details the Automation-Impact Scenarios for the IT and BPO services industry across skill levels and countriesRead More
There’s a whole generation with a new explanation… in San Francisco
Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th. Read More
The jobs aren’t “going away” – they’ve already pretty much gone
It's not that today's jobs are going away, it's that large numbers of future jobs will simply not be createdRead More
