Category: IT Outsourcing / IT Services
Why Design Thinking can save the outsourcing industry
Without Design Thinking, enterprises are really just retrofitting expensive solutions into legacy processes and likely wasting a whole load of time, resources and money. It all starts with Design Thinking. Read More
Neural Platform Professor, TCS’ Harrick Vin
TCS' mastermind behind its new Neural Automation system ignio, Professor Harrick Vin, talks to HfS' Phil FershtRead More
Why big consulting needs to buy into BPO to address the As-a-Service Economy
Can we really progress in this era of denial and bullshit? Of course not.... we will see a few bold moves to get ahead of this market, and some may well come from this potential marriage of big consulting and big BPO.Read More
Ready for a reality slap around the face with a wet kipper?
The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015Read More
Procurement makes its move to As-a-Service…. so who’s leading the market?
The latest HfS Procurement-as-a-Service Blueprint captures the transition of service providers into the As-a-Service EconomyRead More
Come see Tony Blair support HfS at the Annual ABSL Conference in Krakow
We're excited to be heading to Krakow next week to participate in the two-day 6th ABSL Conference from June 16-17 featuring Tony Blair, Phil Fersht and Charles Sutherland Read More
HfS hits bullseye of the IIAR Tragic Quadrant for IT analyst firms
What's really encouraging for HfS is our reach beyond outsourcing and services into mainstream coverage of technologyRead More
Sourcing Superman of the Source, Barry Matthews
Phil Fersht interviews Source co-founder Barry Matthews about their merger with Alsbridge and his hands-on experiences of Robotic Process AutomationRead More
The Foundations of the As-a-Service Economy (Part 2): Avoiding getting burned without a burning platform
Operations are becoming standardized, cloudified and robotized - and if we can't reorient our staff to accept this reality and expand their capability horizons, many will be waiting tables, driving ubers or cutting hair before we know it.Read More
The biggest threat to outsourcing’s future: Unfocused and unambitious Millennials
If we don't have succession plans to blood the next generation of talent, we'll just become an industry of old fartsRead More