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Category: IT Outsourcing / IT Services
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As-a-Service takes a really big wet bite out of traditional IT Infra Management Services
As-a-Services Takes a Big Wet Bite Out of Traditional IT Services MarketRead More
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Getting The “A” Team From Your Provider – Or, More Realistically, Getting The Team You Deserve
Delivery problems aren't always because of lacking provider capabilitiesRead More
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Making sense of Infrastructure Services
Hybrid IT infrastructure needs to consider end to end servicesRead More
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Change Management in HR Tech Deployments – Lessons from the Trenches
My preoccupation with change management can be traced back to when I realized that success on HR Technology initiatives was perhaps more a function of the organization being “ready, willing and able” to change (in the form of leveraging new technology)Read More
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The offshore shift left part 2 – Q4 better be good…
Offshore providers continue to shift left as we wait for all the Q4 resultsRead More
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Meaningless data makes way for PCV: Pointless Crap Visualization…
HfS uncovers more rubbish visuals from analysts that make no senseRead More
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The year of the HfS Infographic begins… in earnest
The IT Services Market Primer 2017Read More
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BPO Market Primer – Watch This Space For the Update in April
We have here the companion primer cover the BPO market for 2015 to 2021Read More
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The offshore shift left part 3 – Q4 wasn’t that good…
New chart that updates to include Q4 revenuesRead More
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Deconstructing Q4 2016 – Growth in the Traditional Services Model close to Flatlining
The Q4 results season has finally ended and we’re able to report on the final Q4 standings.Read More
