Category Archives: Digital Transformation

We’ve now got to get our sh*t in the cloud, but our data’s still crap...

We’ve now got to get our sh*t in the cloud, but our data’s still crap...

Regardless of cloud type, we need to change the discussion from applications and workloads to data and architecture

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Offshore has become Walmart... as Outsourcing becomes more like Amazon

Offshore has become Walmart... as Outsourcing becomes more like Amazon

In the post-pandemic world, no one cares much about “offshore” as a strategy - it has become part of the fabric of managing a global operating model, where operations leaders just tap into whatever global resource they need to achieve their desired outcom

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The Five Fundamental Changes that have Reset how we Work

The Five Fundamental Changes that have Reset how we Work

We talk a lot about a “return to normal,” but deep down, we’re starting to suspect those days are gone for good...

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Nominations now open for the inaugural HFS OneOffice Awards!

Nominations now open for the inaugural HFS OneOffice Awards!

Start your entry today. The inaugural HFS OneOffice Awards showcase teams and organizations that have embraced change, taken decisive steps, and transformed their processes and technology to take their businesses into the new era.

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Dig in with Dr. Truong Gia Binh – How Vietnamese IT services powerhouse FPT is vying to be a global transformation challenger

Dig in with Dr. Truong Gia Binh – How Vietnamese IT services powerhouse FPT is vying to be a global transformation challenger

FPT has charted its roadmap to enter the Global Top 50 digital transformation provider list in the coming decade – let's dig into what will take them there.

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Time for some Sharma Karma

Time for some Sharma Karma

Phil Fersht sits down with Accenture's Chief Exec of Accenture Operations Manish Sharma

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Are you ready for the HFS OneOffice Digital Symposium?

Are you ready for the HFS OneOffice Digital Symposium?

The countdown has officially begun for the first HFS One Office Digital Symposium on June 8 and 9. HFS CMO Nischala Murthy Kaushik spoke with Phil Fersht to learn more about the complete story around the symposium

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Accenture, Infosys, KPMG, EY and DXC top the 2021 ServiceNow services rankings

Accenture, Infosys, KPMG, EY and DXC top the 2021 ServiceNow services rankings

HFS' IT services leader, Dr Tom Reuner has spent the past few months talking with an exhaustive quota of end-customers of ServiceNow, in addition to drilling into HFS' customer perception surveys, to draw up the definitive Top Ten guide to ServiceNow Svs

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Holy Moly... It's Rajan Kohli!

Holy Moly... It's Rajan Kohli!

Rajan Kohli was promoted to lead iDEAS for Wipro in the recent re-org by CEO Thierry Delaporte... he talks to Phil Fersht about his new role and ideas for the industry

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Getting chatbot fatigue? Then upgrade to digital associates...

Getting chatbot fatigue? Then upgrade to digital associates...

HGS analyst Melissa O'Brien gets to the point on chatbots and digital associates

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