Category Archives: Cloud Computing

Why some service providers are grimly clinging onto the labor-arbitrage model

Why some service providers are grimly clinging onto the labor-arbitrage model

A new breed of provider has to emerge, which can disrupt the legacy labor-based model

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If anyone can, Barbra McGann can...

If anyone can, Barbra McGann can...

Barbra Sheridan McGann talks to HfS about her exciting new analyst role with the firm

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Why Cloud-centric services are critical to the survival of service providers in today's As-a-Service Economy

Why Cloud-centric services are critical to the survival of service providers in today's As-a-Service Economy

Cloud-centric delivery is the only true direction service providers can take, if they want to be around in another couple of years

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Murphy's BPO Law

Murphy's BPO Law

Phil Fersht interviews Carole Murphy, Capgemini's Head of BPO Business Transformation Services

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The Ten Tenets Driving the As-a-Service Economy

The Ten Tenets Driving the As-a-Service Economy

As the As-a-Service Economy continues to emerge and evolve, it is the belief of HfS that the model will follow ten key tenets

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More hope less fear, please - Digital is not only changing the way we work, it's improving it

More hope less fear, please - Digital is not only changing the way we work, it's improving it

The world of work's just so much more interesting and rewarding today that it was even five years' ago

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Cognizant's CEO Frank D'Souza talks to us about his recent $2.7bn shopping trip

Cognizant's CEO Frank D'Souza talks to us about his recent $2.7bn shopping trip

We grabbed a few minutes with Cognizant's CEO, Frank D'Souza, to talk about why his company made this move

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Cognizant makes the biggest bet ever by an Indian services provider. This is a big bloody deal...

Cognizant makes the biggest bet ever by an Indian services provider. This is a big bloody deal...

Cognizant has upped the ante; now it's time for the ambitious providers to open their war-chests

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Welcome to the era of churn, where 50% of outsourcing contracts are at risk

Welcome to the era of churn, where 50% of outsourcing contracts are at risk

Clients are genuinely walking away from outsourcing relationships which provide mediocre value

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Welcome to the being-disrupted IT Outsourcing provider landscape where 50% of deals are at risk

Welcome to the being-disrupted IT Outsourcing provider landscape where 50% of deals are at risk

With 50% of IT outsourcing deals at risk, how are IT Outsourcing providers being perceived?

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