if your enterprise cannot make the swift changes you need to upskill your operations talent, surely the advent of Robotic Process Automation platforms is providing an increasingly appealing alternative path to take?
There clearly is a need for more flexible labor in many European countries, and the ability to source skills "As-a-Service" from providers is becoming increasingly appealing
60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations - but most are discovering they need to work smarter before they can work cheaper.
17 Killer Predictions from the HfS analyst team. All of these will happen too...
This transaction focuses both service providers on their strengths and will help them be more effective in the emerging As-a-Service Economy
HfS releases the first Blueprint into Telecom Operations Services, led by Principal Analyst Pareekh Jain
HfS unveils the first industry Blueprint that looks at Marketing Operations and Digital Customer Experience Management Services
The biggest disruptive trend on the horizon is TRUST
Next week, in Chicago, we will stare at that wall we've hit, and collectively figure out how to jump over it. So without further ado, pop in your headphones, turn up the volume and enjoy!
How can we be sure service providers are making the financial commitments needed to be effective in the emerging As-a-Service Economy?
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