Category Archives: Cloud Computing

Europe: If you can't do Arbitrage, then Automate!

Europe: If you can't do Arbitrage, then Automate!

if your enterprise cannot make the swift changes you need to upskill your operations talent, surely the advent of Robotic Process Automation platforms is providing an increasingly appealing alternative path to take?

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Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

There clearly is a need for more flexible labor in many European countries, and the ability to source skills "As-a-Service" from providers is becoming increasingly appealing

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Cost is the New Black: The Overbearing Paradoxical C-Suite Imperative for 2015

Cost is the New Black:  The Overbearing Paradoxical C-Suite Imperative for 2015

60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations - but most are discovering they need to work smarter before they can work cheaper.

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Here are our Autonabilized 2015 HfS predictions

Here are our Autonabilized 2015 HfS predictions

17 Killer Predictions from the HfS analyst team. All of these will happen too...

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Atos and Xerox exchange holiday gifts, but can they disrupt a market asleep at the wheel?

Atos and Xerox exchange holiday gifts, but can they disrupt a market asleep at the wheel?

This transaction focuses both service providers on their strengths and will help them be more effective in the emerging As-a-Service Economy

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TCS, Accenture and Tech Mahindra take the Top Spots for Telecom Operations Services

TCS, Accenture and Tech Mahindra take the Top Spots for Telecom Operations Services

HfS releases the first Blueprint into Telecom Operations Services, led by Principal Analyst Pareekh Jain

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Accenture, Cognizant, Wipro and Infosys are the marketing and digital customer experience services front runners

Accenture, Cognizant, Wipro and Infosys are the marketing and digital customer experience services front runners

HfS unveils the first industry Blueprint that looks at Marketing Operations and Digital Customer Experience Management Services

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Why we need to stop boring ourselves to death and focus on what really matters: building TRUST

Why we need to stop boring ourselves to death and focus on what really matters: building TRUST

The biggest disruptive trend on the horizon is TRUST

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Did you get with the As-A-Service program in Chicago?

Next week, in Chicago, we will stare at that wall we've hit, and collectively figure out how to jump over it. So without further ado, pop in your headphones, turn up the volume and enjoy!

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Is your Service Provider genuinely investing in As-a-Service Capabilities?

Is your Service Provider genuinely investing in As-a-Service Capabilities?

How can we be sure service providers are making the financial commitments needed to be effective in the emerging As-a-Service Economy?

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