Category Archives: Procurement, Engineering & Supply Chain Outsourcing

Supply Chain Management clears the path to As-a-Service with Accenture, Havi, OnProcess, arvato and Brightstar leading

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HfS unveils the first comprehensive view of Supply Chain Management As-a-Service.

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There’s a whole generation with a new explanation… in San Francisco

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Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th – 27th.

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Three very handsome CEOs take on three advisors… only on HfS

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This February, three CEOs bake-off against three of the industry’s finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.

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Genpact makes a stealthy move up the procurement-as-a-service value chain with integration of SSE

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The integration of Strategic Sourcing Excellence propels Genpact’s procurement-as-a-service capability to the forefront of the market

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HfS is back in Cambridge University for another no-cheese bake off of services leaders

This promises to be another UK style “throw the kitchen sink at everything crappy about our service industry”

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HCL, Cognizant, HARMAN, TCS and EPAM make the Software Engineering Winner’s Circle

HfS Blueprint, ISV Engineering Services

HfS unveils the first Software Product Engineering services Blueprint report

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Save the dates for our 2016 HfS Buyers Summits

Next stop in the HfS quest for operational perfection... Gonville and Caius College, Cambridge

At HfS, we are thrilled to unveil our 2016 Summit Agenda, starting with a return to Cambridge University in March

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The HfS 2016 Blueprint Research Agenda …at your service

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The analyst industry’s most ambitious 2016 research agenda

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Meet the Fresh Prince of Capgemini… Mike Small

Mike Small is the Global Sales Officer, BPO at Capgemini

Mike Small, Global Sales Officer, BPO at Capgemini talks to Phil Fersht of HfS

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Provider, provider on the wall, who’s delivering Trust for Digital?

HfS unveils the first Trust-as-a-Service Blueprint Report assessing service provider capability in the Digital Security Realm

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Good heavens, it’s Liz Evans…

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Phil Fersht interviews Liz Evans, KPMG’s leading practitioner for governance and relationship management

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#Crazymergerideas – Infopact or Genosys?

Two CEOs clearly up to no good... Genpact's Tiger Tyagarajan (left) and Infosys' Vishal Sikka (right)

What if Infosys and Genpact got a little more intimate with each other…

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Infosys, HCL, TCS, and Tech Mahindra make the first Engineering Services Winners Circle

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HfS unveils the industry’s first Blueprint into Engineering Services Outsourcing

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Ready for a reality slap around the face with a wet kipper?

The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015

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Procurement makes its move to As-a-Service…. so who’s leading the market?

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The latest HfS Procurement-as-a-Service Blueprint captures the transition of service providers into the As-a-Service Economy

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The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right

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We’re on a train hurtling towards something resembling “As-a-Service” and we need to make sure we stay on it

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Cost is the New Black: The Overbearing Paradoxical C-Suite Imperative for 2015

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60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations – but most are discovering they need to work smarter before they can work cheaper.

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More hope less fear, please – Digital is not only changing the way we work, it’s improving it

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The world of work’s just so much more interesting and rewarding today that it was even five years’ ago

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Yes, it’s true… one in three Apple engineers is really Indian

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As Apple is growing, so is the scope of its Indian-centric IT outsourcing to support it’s ever-increasing needs

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Capgemini, Accenture, HAVI and Entercoms make up the first-ever Winner’s Circle for Supply Chain BPO

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The analyst industry’s first ever attempt to flesh out the leading providers in Supply Chain Management BPO Services

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