This February, three CEOs bake-off against three of the industry’s finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.
The integration of Strategic Sourcing Excellence propels Genpact’s procurement-as-a-service capability to the forefront of the market
HfS unveils the first Trust-as-a-Service Blueprint Report assessing service provider capability in the Digital Security Realm
Phil Fersht interviews Liz Evans, KPMG’s leading practitioner for governance and relationship management
The latest HfS Procurement-as-a-Service Blueprint captures the transition of service providers into the As-a-Service Economy
60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations – but most are discovering they need to work smarter before they can work cheaper.
As Apple is growing, so is the scope of its Indian-centric IT outsourcing to support it’s ever-increasing needs
The analyst industry’s first ever attempt to flesh out the leading providers in Supply Chain Management BPO Services
Close to a third of enterprises are increasing the offshore component with their service providers, and a fifth with their own shared services