Category Archives: Cloud Computing

Nasscom Wrap: Grasping for digital identity, but needing a dosa reality


I find myself feeling conflicted between excitement and frustration for the future of Indian-centric BPO services.


Why Accenture’s acquisition of Cloud Sherpas is both an offensive and defensive move

Accenture acquires Cloud Sherpas

As-a-Service has to be all about empowering the client, not the consultant


Hello As-a-Service Economy, goodbye Outsourcing, Part 2

State of Denial

We need to reach that pivot-point where business leaders make real, definition investment actions to change their operations


Hello As-a-Service Economy, goodbye Outsourcing, Part I


HfS defines the Eight Ideals of The As-a-Service Economy and the evolution from legacy outsourcing


Sangita on song

Sangita Singh is Chief Executive, Healthcare & Life Sciences, Wipro (Click for Bio)

Wipro’s Sangita Singh talks to HfS’ Barbra McGann about the Healthcare and Life Sciences industry

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Visualizing Vishal’s first year at Infy

Infosys CEO Vishal Sikka talks to HfS on his first year in charge

Interview with Vishal Sikka, CEO and MD, Infosys


KPMG makes a bold HR-as-a-Service move buying out Towers Watson’s Workday practice

KPMG As-a-Service

As-a-Service has arrived and HR provides the early battleground, so sit back and enjoy the show =)


Our Dallas working summit really rocked… next up Harvard Square!

Highlights from the recent As-a-Service HfS Working Summit in Dallas, Texas

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Neural Platform Professor, TCS’ Harrick Vin

Dr. Harrick Vin, Vice President and Chief Scientist | Global Head, Innovation and Transformation, IT Infrastructure Services (click photo for bio)

TCS’ mastermind behind its new Neural Automation system ignio, Professor Harrick Vin, talks to HfS’ Phil Fersht


Ready for a reality slap around the face with a wet kipper?

The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015

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Sourcing Superman of the Source, Barry Matthews

Is it a bird, a plane? Nope. It's just Sourcing Superman, Barry Matthews! Oh dear...

Phil Fersht interviews Source co-founder Barry Matthews about their merger with Alsbridge and his hands-on experiences of Robotic Process Automation

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The Foundations of the As-a-Service Economy (Part 2): Avoiding getting burned without a burning platform

What do you mean, we have to change?

Operations are becoming standardized, cloudified and robotized – and if we can’t reorient our staff to accept this reality and expand their capability horizons, many will be waiting tables, driving ubers or cutting hair before we know it.


The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right

Principles of As-a-Service5

We’re on a train hurtling towards something resembling “As-a-Service” and we need to make sure we stay on it


The industry’s first Workday services blueprint: A new breed of As-a-Service providers has disrupted HR delivery forever


The industry’s first-ever Blueprint Report looking at Workday Services


Robo-Britannia: Is Britain leading the As-a-Service revolution?


When it comes to being first on the bandwagon for experimenting with solutions that can drive out cost and improve productivity, the UK – amazingly after all these years – still leads the way

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#Crazymergerideas – Why IBM should acquire TCS

As-a-Service Graphic

Service providers need to figure out how to blend the best parts of each other to find their path to the As-a-Service Economy


Tom Reuner rolls up to rev up our research

Tom Reuner, HfS Research (click for bio)

Tom Reuner Joins HfS Research as Managing Director of IT Outsourcing Research


The 2015 Enterprise Mobility Services Blueprint: IBM, Cognizant, Accenture, TCS, Infosys and Capgemini in the Winner’s Circle

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IBM, Cognizant, Accenture, TCS, Infosys and Capgemini make the Winner’s Circle for Enterprise Mobility Services


How to avoid being a terrible virtual worker

Here’s my guide to being an effective virtual worker in six easy steps


How As-a-Service is your organization?


This emergence of “As-a-Service” represents the most disruptive series of impacts to the traditional IT and business services industry that we have seen. Whether you buy, provide or advise on business and IT services, your opinions and intentions are critical for our research, so please spend some time completing our study and you could win an Apple Watch.

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