Category Archives: Cloud Computing

Neural Platform Professor, TCS’ Harrick Vin

Dr. Harrick Vin, Vice President and Chief Scientist | Global Head, Innovation and Transformation, IT Infrastructure Services (click photo for bio)

TCS’ mastermind behind its new Neural Automation system ignio, Professor Harrick Vin, talks to HfS’ Phil Fersht

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Ready for a reality slap around the face with a wet kipper?

Harvard 2015

The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015

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Sourcing Superman of the Source, Barry Matthews

Is it a bird, a plane? Nope. It's just Sourcing Superman, Barry Matthews! Oh dear...

Phil Fersht interviews Source co-founder Barry Matthews about their merger with Alsbridge and his hands-on experiences of Robotic Process Automation

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The Foundations of the As-a-Service Economy (Part 2): Avoiding getting burned without a burning platform

What do you mean, we have to change?

Operations are becoming standardized, cloudified and robotized – and if we can’t reorient our staff to accept this reality and expand their capability horizons, many will be waiting tables, driving ubers or cutting hair before we know it.

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The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right

Principles of As-a-Service5

We’re on a train hurtling towards something resembling “As-a-Service” and we need to make sure we stay on it

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The industry’s first Workday services blueprint: A new breed of As-a-Service providers has disrupted HR delivery forever

Workday_Services_2015_Axis

The industry’s first-ever Blueprint Report looking at Workday Services

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Robo-Britannia: Is Britain leading the As-a-Service revolution?

Robo-HRH

When it comes to being first on the bandwagon for experimenting with solutions that can drive out cost and improve productivity, the UK – amazingly after all these years – still leads the way

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Why IBM should acquire TCS

As-a-Service Graphic

Service providers need to figure out how to blend the best parts of each other to find their path to the As-a-Service Economy

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Tom Reuner rolls up to rev up our research

Tom Reuner, HfS Research

Tom Reuner Joins HfS Research as Managing Director of IT Outsourcing Research

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The 2015 Enterprise Mobility Services Blueprint: IBM, Cognizant, Accenture, TCS, Infosys and Capgemini in the Winner’s Circle

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IBM, Cognizant, Accenture, TCS, Infosys and Capgemini make the Winner’s Circle for Enterprise Mobility Services

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How to avoid being a terrible virtual worker

Here’s my guide to being an effective virtual worker in six easy steps

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How As-a-Service is your organization?

Ideals-As-a-Service-Survey

This emergence of “As-a-Service” represents the most disruptive series of impacts to the traditional IT and business services industry that we have seen. Whether you buy, provide or advise on business and IT services, your opinions and intentions are critical for our research, so please spend some time completing our study and you could win an Apple Watch.

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The Infamous Sourcing Savants are back!

Sourcing Savants_Promo_Pic

An HfS Webinar Production, March 26th 2015: Digesting a Manic 6 Months to Make Sense of the As-a-Service Economy

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OneSource Virtual: Born in the RPA Cloud

We’ve been so focused on how Robotic Process Automation is being implemented across legacy application environments, we missed how it is also being rolled out in “Born in the Cloud” business environments

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NASSCOM 2015: More MBA, less ABAP is the recipe for India’s Digital success

Phil_NASSCOM

NASSCOM’s Mumbai showpiece, India’s premier Leadership Forum, exuded an energy not seen since the recession. Now it’s time for India’s service stars to grasp their Digital opportunity like never before

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Europe: If you can’t do Arbitrage, then Automate!

Labor-Robotics

if your enterprise cannot make the swift changes you need to upskill your operations talent, surely the advent of Robotic Process Automation platforms is providing an increasingly appealing alternative path to take?

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Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

There clearly is a need for more flexible labor in many European countries, and the ability to source skills “As-a-Service” from providers is becoming increasingly appealing

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Cost is the New Black: The Overbearing Paradoxical C-Suite Imperative for 2015

cost-new-black

60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations – but most are discovering they need to work smarter before they can work cheaper.

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The Ten Tenets Driving the As-a-Service Economy

As-a-Service-Economy

As the As-a-Service Economy continues to emerge and evolve, it is the belief of HfS that the model will follow ten key tenets

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Here are our Autonabilized 2015 HfS predictions

Robo-analysts

17 Killer Predictions from the HfS analyst team. All of these will happen too…

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