The business world is fundamentally shifting, but do our organizations really need to reinvent their operating models to stay ahead of the curve?
The services world has already started to change – and those who are only just realizing this may already be too late
I wanted to draw your attention to HfS’ enterprise mobility analyst, Ned May, who focused on the simple fact that this alliance finally gets Apple into the enterprise through the front door
The analyst industry’s first ever attempt to flesh out the leading providers in Supply Chain Management BPO Services
Until our industry takes the painful steps to fix the current legacy it has created, many will likely fail in creating a new era of Digital services
Simply plastering more and more lipstick on the same old pig is eventually going to fail for many as Integrated Global Services becomes the future model of choice
The Infy old guard make a bold statement to the world by putting the popular tech innovator, Vishal Sikka, in charge of rediscovering that elusive Infosys mojo
Close to a third of enterprises are increasing the offshore component with their service providers, and a fifth with their own shared services
Accenture, Wipro, TCS and ISGN make the Winner’s Circle for Mortgage Services BPO in HfS’ latest Blueprint Report
This June we are assembling the ultimate pool of European and American services talent to duke it out on the hallowed lawns of Cambridge’s Gonville and Caius College
HfS releases the 2014 Cloud Infrastructure Services Blueprint Report: Accenture, Amazon, HP, IBM and Wipro lead the pack
BPO is just at the beginning of a much more dynamic phase of its existence and it at least three years’ away from being put to bed.
As we predicted last year, TCS has now become the first of the Indian majors to break the IT Services Top 10 for revenues, replacing CGI