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  • Let’s make Outsourcing Great Again!

    October 02, 2016 | Phil Fersht

    It’s time to embrace our Scary Bright Future – we have the tools to make it happen! Read More

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  • A Virtual, Verticalized Workforce By 2020 – If We Can Get Out Of Our Own Way

    September 30, 2016 | Tom Reuner

    What is the outlook for Intelligent Automation in the next 5 years? Read More

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  • If HR Ran Sales, You’d Be Out of Business

    September 30, 2016 | Phil Fersht

    What can HR departments learn from their sales colleagues Read More

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  • It’s back… the industry’s seminal study on outsourcing and shared services!

    September 29, 2016 | Phil Fersht

    HfS and KPMG are driving the most cutting edge study yet on your intentions and dynamics... what are you waiting for? Read More

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  • What I Hope to See at the HR Tech Conference in Chicago Next Week

    September 28, 2016 | Steve Goldberg

    What I Hope to See at the HR Tech Conference in Chicago Next Week Read More

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  • Recognition-as-a-Service to Facilitate Great Work in Today’s Workforce

    September 27, 2016 | Phil Fersht

    Can recognition make a difference to the quality and quantity of work your employees produce? Read More

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  • Lisbon, Then and Now with Teleperformance

    September 27, 2016 | Melissa O'Brien

    Thoughts from a return visit to the CX Lab and multi-lingual hub Read More

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  • FOCUS: Follow One Course Until Successful

    September 27, 2016 | Hfs

    How many of you go to a store without a list of what you need? Personally, I never go out to the store without a specific need. I guess I am not the type of clientele the retailers are looking for since I don't buy just because there’s a discount. And definitely, don’t go shopping randomly. Read More

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  • Accenture Acquires DayNine and positions itself at the forefront of the race for Workday services supremacy

    September 26, 2016 | Phil Fersht

    Accenture Acquires DayNine, positioning itself at the forefront of the race for Workday services supremacy Read More

    Comment0 ShareThis 391 Twitter 0 Facebook 0 Linkedin 0

  • Governing a Core Automation Strategy as the Operations Backbone … And a Catalyst for Change in SEI and NIIT Technologies Partnership

    September 21, 2016 | Barbra McGann

    SEI and NIIT share story of partnering and governance in a company's automation strategy. Read More

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