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  • 2017: The year of the “BandAid Economy” as the new digital world gets smarter and the old one just gets dumber

    January 02, 2017 | Phil Fersht

    2017 will be the year of the “BandAid Economy” as legacy businesses fizzle out and smart digital businesses emerge Read More

    Comment2 ShareThis 263 Twitter 0 Facebook 0 Linkedin 0

  • 2016: Goodbye to the year of Ignorance (rant warning)

    December 27, 2016 | Phil Fersht

    I for one won’t be too sad to see the back of 2016… it just felt like the world kept becoming an increasingly ignorant place to exist. Read More

    Comment14 ShareThis 270 Twitter 0 Facebook 0 Linkedin 0

  • My personal unfiltered truths about IT Infrastructure Services Providers

    December 23, 2016 | Jamie Snowdon

    Jamie's just going to get all his preconceived opinions out there right now... Read More

    Comment0 ShareThis 8 Twitter 0 Facebook 0 Linkedin 0

  • Making sense of Infrastructure Services

    December 23, 2016 | Jamie Snowdon

    Hybrid IT infrastructure needs to consider end to end services Read More

    Comment0 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • Getting The “A” Team From Your Provider – Or, More Realistically, Getting The Team You Deserve

    December 22, 2016 | Christine

    Delivery problems aren't always because of lacking provider capabilities Read More

    Comment0 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • From Day One: Design Thinking the Patient Experience with Lawrence General Hospital and Sutherland Global Services

    December 22, 2016 | Barbra McGann

    Going "behind the scenes" of a design thinking initiative to improve the patient experience. Read More

    Comment0 ShareThis 8 Twitter 0 Facebook 0 Linkedin 0

  • Cognitive Computing in HCM: Walking the Line between Cool and Creepy

    December 20, 2016 | Steve Goldberg

    Cognitive computing in HCM Systems, and avoiding creepiness. Read More

    Comment0 ShareThis 1 Twitter 0 Facebook 0 Linkedin 0

  • The real unfiltered truth behind the lack of RPA use cases

    December 20, 2016 | Phil Fersht

    We live in ignorant times - people are blindly groping for that next vehicle to drive out cost, and RPA currently fits the bill Read More

    Comment23 ShareThis 644 Twitter 0 Facebook 0 Linkedin 0

  • Is Account Management Location Holding your Client Back from a BPaaS Engagement?

    December 20, 2016 | Phil Fersht

    A look at how account management location can influence BPaaS engagements. Read More

    Comment0 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • New Year’s Resolution For All Of Us: Put More Business Into Our Security Discussions

    December 15, 2016 | Christine

    Security discussions need more focus on digital trust, OneOffice, and shared responsibility. Read More

    Comment0 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

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