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  • Look into my eyes – I can see the future.

    June 14, 2017 | Jamie Snowdon

    The future of outsourcing is linked very strongly to the future of technology and its use in the enterprise – often it’s very hard to distinguish between the trends of these two things. Read More

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  • It’ll be a very windy city this September… so don’t miss the flagship HfS Digital OneOffice Summit

    June 14, 2017 | Phil Fersht

    Don't miss the flagship HfS Digital OneOffice Summit in Chicago 19-21 September: Redefining How We Get Work Done Read More

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  • America Last: Why Trump’s running away from ‘Paris’ is so foolish

    June 14, 2017 | Hfs

    The good news is that the clean energy transition is well underway and won’t be stopped by the Trump administration, not in the US and certainly not abroad. Read More

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  • The Robotic Process Automation market will reach $443 million this year

    June 10, 2017 | Phil Fersht

    HfS unveils the first precision market size and forecast for Robotic Process Automation (RPA) solutions Read More

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  • Fractal plugs consulting gap with 4i acquisition

    June 07, 2017 | Reetika Fleming

    In the last few years, Fractal Analytics’ has aligned resources towards a long-term growth strategy focused on high-touch client interactions and machine learning and AI technology-led solutions. Read More

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  • Not-So-Elementary Considerations For IBM Watson Services Buyers

    June 05, 2017 | Reetika Fleming

    Watson requires thorough experimentation, risk/opportunity assessment, project prioritization, steep learning curves on skills development, and above all, education and and change management for the employee/customer base that is involved in the process. Read More

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  • Welcome back to the analyst community, Saurabh Gupta

    June 01, 2017 | Phil Fersht

    Saurabh Gupta joins HfS Research as Chief Strategy Officer, leading the global research analyst team Read More

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  • Training for jobs that don’t yet exist: the AT&T story

    May 30, 2017 | Barbra McGann

    How AT&T has been taking steps for the last two years to create the very workforce it needs to achieve its vision Read More

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  • HGS Doubles Down on “Digi”

    May 30, 2017 | Melissa O'Brien

    HGS focuses on a suite of solutions aimed at finding the right balance between digital and traditional customer engagement for a unified customer experience. Read More

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  • Dodge Digital Disaster: Get Your Back Office Ducks in a Row

    May 29, 2017 | Ollie O’Donoghue

    ESM is just one fundamental of the Digital OneOffice™ framework. A stop on a much larger journey to truly embrace digital transformation. Read More

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