-
Data and Decisions services 2021 – Accenture, IBM, TCS, Infosys and EXL lead the way in HFS Top 10 Rankings
It is all about Data and Decisions in 2021 as Accenture, IBM, TCS, Infosys and EXL lead the way in HFS Top 10 RankingsRead More
-
Four mindset shifts to operate as OneOffice
To get to OneOffice is as much a mindset transformation as it is a technological one. Read More
-
10 Reasons why we launched HFS Research-based Sourcing Advisory Services
we've successfullH launched our Research-based Sourcing Advisory Services where we're helping a number of enterprises with our unique approach to helping enterprise customers in this virtual environment.Read More
-
Cognizant is over the Hump… thanks to the Humph
After a hugely challenging 2020, Cognizant has risen again, posting three successive high-growth quarters with a strong outlook for Q4 which should see the firm comfortably blow past the $18m+ level.Read More
-
Infosys, TCS, Accenture, Wipro, and HCL helped BFS firms go from digital façade to OneOffice during the pandemic
HFS BFS practice lead, Elena Christopher, weighs in to share the results of our 2021 Banking and Financial Services research on the leading service providers specialized in support BFS clients.Read More
-
ServiceNow and Celonis just threw down the Workflow Platform gauntlet. The darlings of IT and process workflow execution make their joint move…
The new Celonis – ServiceNow partnership blends operationalizing data science with the capability to design workflows in the cloud. Read More
-
Pounding though a Pandemic… LTI and Mphasis show why enteprise customers want the personal touch
LTI and Mphasis entered the pandmic on a long growth curve, quickly readjusted and carried on regardless...Read More
-
RPA’s true value is helping enterprises function commercially in the virtual economy, connecting legacy with the cloud
With their partnership with AWS, Blue Prism emerges from the back office and aligns them with helping the immediate commercial needs for the enterprise. Read More
-
Teleperformance, Concentrix, Telus, Sitel/Sykes and Tech Mahindra kept the CX lights on during the Pandemic
The Pandemic has driven the imperative to manage the intersection between traditional BPO delivery and digital capabilityRead More