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  • Wipro must appoint a ruthless CEO with teeth to escape its current predicament

    February 09, 2020 | Phil Fersht, Ollie O’Donoghue, Saurabh Gupta

    When Wipro’s CEO Abid Neemuchwala announced his resignation it was a shock for employees and the industry as a whole... but it was less of a surprise to those who knew him well Read More

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  • If you don’t ease your process debt, you’ll never benefit fully from automation

    February 08, 2020 | Phil Fersht, Sarah Little

    Automation tools can truly help make processes work effectively across disparate systems, once you have got rid of the awful process debt weighing down your organization Read More

    Comment0 ShareThis 285 Twitter 0 Facebook 0 Linkedin 0

  • Why on earth would IBM buy an RPA firm now?

    February 02, 2020 | Phil Fersht

    UiPath's Chief Evangelist Guy Kirkwood has predicted that new IBM CEO Arvind Krishna will soon turn to RPA and make an acquisition Read More

    Comment5 ShareThis 1593 Twitter 0 Facebook 0 Linkedin 0

  • IBM changes leadership just in time to survive in today’s punishing IT services market

    January 31, 2020 | Phil Fersht, Ollie O’Donoghue

    Gini Rometty, the queen of Big Blue is stepping down after a turbulent few years at the helm Read More

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  • Automation Anywhere leads the RPA market as the industry transitions to the Triple A Trifecta

    January 29, 2020 | Phil Fersht, Elena Christopher, Erica Bisognano

    A sneak peak at the 2020 RPA Top 10! Read More

    Comment6 ShareThis 1959 Twitter 0 Facebook 0 Linkedin 0

  • RPA isn’t having a renaissance, it’s catalyzing broader White Collar automation and AI to top $16bn

    January 23, 2020 | Phil Fersht

    RPA has opened the gateway for augmenting White Collar roles, now we're progressing far beyond that Read More

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  • Big 3 RPA vendors: it’s time to show your strengths in co-opetition because Appian just bought Jidoka for full stack automation

    January 09, 2020 | Phil Fersht, Elena Christopher

    Appian, a low-code development platform vendor, announced the acquisition of Novayre Solutions SL, the developer of the Jidoka RPA platform Read More

    Comment0 ShareThis 928 Twitter 0 Facebook 0 Linkedin 0

  • HFS predictions for 2020. Oh lord, not more… but you know you’ll read them anyway

    January 05, 2020 | Phil Fersht

    sorry folks, but we have to do them too... Read More

    Comment0 ShareThis 858 Twitter 0 Facebook 0 Linkedin 0

  • Welcome to the world of the modern-day ‘do-nothing’ employee

    January 04, 2020 | Phil Fersht, Ollie O’Donoghue

    We all know a few "do-nothing" employees, don't we?  Those lovely people who somehow slither around within their organizations and somehow retain employment... despite never really doing anything.  Read More

    Comment2 ShareThis 1147 Twitter 0 Facebook 0 Linkedin 0

  • 1964 predictions: By 2020 we’ll be breeding apes and other animals to perform menial work

    January 01, 2020 | Phil Fersht

    Predictions in 1964 from public policy researcher RAND corporation Read More

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