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Congratulations Esteban!
We are pleased to announce the promotion of Esteban Herrera to the role of Chief Operating Officer for HfS Research. His vast experience advising sourcing customers, combined with his energy, enthusiasm, sense of humor and entrepreneurship will make him a popular pundit and analyst for HfS readers. Read More
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Star analyst Euan Davis joins the HfS analyst stable
Six months to the day we launched a research organization, we're delighted to announce the first of several really exciting hires for our analyst team.Read More
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Accenture, Infosys, TCS, Wipro, and LTI electrify the HFS Energy Top 10
I sat down with Josh Matthews, Practice Leader and the author of this report, to learn about the experiences and insights he gained working on the 2021 HFS Energy Top 10.Read More
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Accenture, TCS, IBM, EY and Capgemini lead the way in the HFS Top 10 Rankings for IoT Service Providers
We talked to analysts Mayank Madhur and Tanmoy Mondal to learn more about their perspectives on the Top 10 IoT Service Providers, 2021.Read More
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Finally the industry has credible RPA product benchmarks from 359 superusers
HfS Research releases the first credible RPA customer experience benchmarking research, covering the leading 10 products across 359 stakeholdersRead More
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Interview: Meet Sunayana Hazarika; The passionate marketing voice from Bangalore
Introducing Sunayana Hazarika, the latest addition to the marketing operations of HfSRead More
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Accenture, WNS, TCS and Cognizant make the first Pharma BPO Winner’s Circle
HfS analyst Barbra McGann publishes the industry's first assessment of Service Provider performance in the Pharma R&A and Commercial Services IndustryRead More
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Gartner, HfS and Forrester top the Analyst Firm of the Year awards, voted by 1100 research consumers
Gartner, HfS and Forrester top the Analyst Firm of the Year awards, voted by 1100 research consumersRead More
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Prince Charles of Sutherland joins HfS to lead BPO strategy
Charles Sutherland will be playing a key role in helping us lead many of our strategic BPO assignments across traditional horizontals, such as F&A and Procurement, in addition to driving new coverage in growth areas such as Supply Chain Management and Robotization.Read More
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Curious about Kurien? TK talks to HfS about his plans for Wipro
Wipro's CEO T. K. Kurien talks to HfS about his plans for WiproRead More