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Shock, horror! Some vendors have bought the right to ”edit” analysts’ research…
Ventana Research CEO, Mark Smith, convincingly blogs that some major vendors actually have contracts with some analyst firms that give them rights to review, edit and approve research written about them. Read More
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Accenture, Cognizant and Virtusa peg the top spots in the HFS Pega Service Providers Top 10
Putting the customer at the center is critical to the success of a transformation to drive meaningful and measurable outcomes. This was also a key insight from our latest HFS Pega Service Providers Top 10 2021!Read More
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Yamazaki, Macallan and Redbreast lead the inaugural HfS Premium Whisky Blueprint
HfS extends its research coverage into the hospitality market, unveiling the industry's most indepth analysis of premium whisky performanceRead More
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Catch up on the latest HfS data and forecasting research
An update on the latest HfS market sizing and forecasting, service provider market share researchRead More
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HfS secures the services of Jim Slaby
We're delighted to unveil a very special talent to the sourcing industry - a respected veteran of the infrastructure security world and now seeking to ply his knowledge and experience to supporting global sourcing environments: Jim Slaby. Read More
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Why HfS is the first analyst to deliver real-time BPO price-benchmarking
HfS today launched the research industry’s first price-benchmarking practice, the HfS BPO PriceIndicator™, to cover business process outsourcing (BPO) functions. These include business processes specific to Finance and Accounting, Procurement, Human Resources and industry-specific outsourcing functions, such as healthcare, insurance and bankingRead More
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HfS Podcast: Dawn Evans and Phil Fersht discuss the new HfS/SIG partnership
HfS Research VP of Marketing Mark Reed-Edwards got together with HfS Founder and CEO Phil Fersht and Dawn Evans, President and CEO of Sourcing Interests Group, to discuss the new groundbreaking industry research and networking partnership announced on March 8.Read More
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Deborah Kops, delightful doyenne and describer, joins the HfS research family
Over the next year, you’ll be able to sample some of the most innovative thinking in sourcing change through Deborah Kops' frequent columns and commentary exclusively for HfS ResearchRead More
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HFS doubles down on Dana!
With a background in Anthropology and IT, Dana Daher brings a unique human-centered perspective to the world of technology. In her new analyst role with HFS, she will collaborate on key research areas impacting clients across Employee Experiences, including HR technology, EX services, automation, generative AI, DEI, and sustainability.Read More
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By golly, HfS hires Ollie…
HfS has hired Ollie O'Donoghue as senior analyst for IT servicesRead More