The services industry has gone careening up RPA hype creek, powered by advisor and provider-infused methane
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Category Archives: Buyers' Sourcing Best Practices
Social intelligence and reputation are the keys to survival in this automating world
Welcome to the socially-intelligent workforce, where your reputation is everything
Hello As-a-Service Economy, goodbye Outsourcing, Part 2
We need to reach that pivot-point where business leaders make real, definition investment actions to change their operations
Good heavens, it's Liz Evans...
Phil Fersht interviews Liz Evans, KPMG's leading practitioner for governance and relationship management
Hello As-a-Service Economy, goodbye Outsourcing, Part I
HfS defines the Eight Ideals of The As-a-Service Economy and the evolution from legacy outsourcing
HfS unveils the first application testing blueprint report
HfS unveils the first application testing blueprint report
The lack of ethics in enterprise AI and intelligent automation
We need to talk more openly about the future governance of artificially intelligent environments
Making hay after the sun has set on legacy outsourcing... meet John Haworth
John Haworth, Chairman of the HfS Sourcing Executive Council, talks to Phil Fersht about why he joined HfS and the upcoming buyers' summit in Harvard Square
Forget the sharing economy, we're in the uncaring economy
People care mosy about enjoying the outcomes of what they pay for, not the efforts made to achieve those outcomes
Our Dallas working summit really rocked... next up Harvard Square!
Highlights from the recent As-a-Service HfS Working Summit in Dallas, Texas
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