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Category: Sourcing Best Practises
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The OneOffice Data Cycle: Data is your strategy, automation your mindset, AI your autonomy
To be a truly autonomous organization, the principles of OneOffice hold truer than ever: workflows need to execute in real-time between customers and employees - and engage partners in your ecosystem. OneOffice is about understanding and discovering the data you must have to win in your market - right now in real-time - as the market environment keeps changing.Read More
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We’re already living in OneEcosystem, and if you don’t yet realize it, you may be out of the game
Enterprise innovation is moving beyond the walls of an organization as the “OneEcosystem” emerges.Read More
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And time for a real Infosys Saliloquy…
Phil Fersht interviews new Infosys CEO Salil ParekhRead More
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Ready to Learn to Change in New York this March?
We're excited to trigger the first nuclear tranche of speakers for the Future of Operations in the Robotic Age (FORA) Summit in New York, March 7-8Read More
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Sumitomo Group announces the largest-ever RPA deal, but is this really all RPA?
Major Japanese financial services conglomerate, Sumitomo, has announced an unprecedented RPA initiative with savings claimed to be in the hundreds of millions of dollars.Read More
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The first industry mandates for the Future of Operations in the Robotic Age
HfS has compiled the first mandates from the inaugural FORA Council session in ChicagoRead More
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The State of Automation and AI Study 2017: 400 operations leaders air the real deal
HfS unveils the 2017 The State of Automation and AI study: The C-Suite's Number One Strategic ImperativeRead More
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The future is about services, not software
Phil Fersht argues that most software products today have 10-50x the functionality clients need... hence the onus moves to how you work with it, more than which product you useRead More
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Ian Maher… Sourcing Star
Phil Fersht interviews Ian Maher, the automation and outsourcing genius behind the Hanover Insurance GroupRead More
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How To Buy When You’re Not Sure What You’re Buying: HfS’ First Evaluation Of Blockchain Service Providers
Selecting A Services Partner For Emerging Blockchain ServicesRead More
