Category: OneOffice
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Forget Brexit…Immerse yourself into the Hyper-Connected Economy at the HFS European Summit
Forget Brexit folks... the HFS European Summit is next week! Be there or be confusedRead More
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Fishing for digital dominance… meet Brian
Brian Whipple, CEO Accenture Interactive, describes the evolution of the world’s premier experience agencyRead More
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Are call centers cool again? Teleperformance, Concentrix and SYKES lead the first Top Ten for customer engagement operations
Enterprises must navigate the changing of the guard for intelligent customer experience servicesRead More
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Accenture, IBM, EY, KPMG and Cognizant lead the digital change imperative
HFS shortlisted and assessed 10 leading providers' digital change management prowess: Accenture, Capgemini, Cognizant, EY, Genpact, IBM, Infosys, KPMG, TCS, and WiproRead More
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Holding the automation cards… Meet Francis
Francis Carden is the robotics guy leading Pega's development in the space. He talks to HFS CEO, Phil FershtRead More
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Accenture, IBM, Capgemini and Wipro lead the first application services Top 10
This Top 10 research is based on interviews with 300 enterprise clients of IT services from the Global 2000Read More
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Phil’s 2018 Disruptor Awards!
Phil hands out some 'Disruptor Awards' to 10 people who impacted the world of business operations in 2018Read More
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RPA will reach $2.3bn next year and $4.3bn by 2022… as we revise our forecast upwards
RPA (RPA plus RDA) reached $1.7bn in 2018Read More
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The cocktail of SAP (ERP), Qualtrics (UX), and Contextor (RPA): Tastes like the OneOffice, but lacks one critical ingredient – RPA experience
t appears that SAP is starting to mix a heady cocktail that enables its systems of record with the triple-A trifecta (AI, Analytics, and RPA) and embedded UX capabilities. Tastes like the OneOffice?Read More
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It’s never too late for Tech Humanist Kate
The final countdown is on for the end-of-year reality check leadership extravaganza. HFS FORA New York is where we measure the genuine pace at which we're Hurtling into the Hyper-Connected Economy.Read More