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Category: IT Outsourcing / IT Services
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Automation killed the gamification star
Even back in '79 the world was already beginning to zone in on the power of automationRead More
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Accenture de-emphasizes the term “outsourcing” – is this the final death knell for the O word?
Accenture's dropping the term "outsourcing" from its strategy line is the most significant yet in terms of rebranding the outsourcing businessRead More
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Learn all about neocortical cloning of the dynamic core… you know you want to
Where else can you hear a discussion about reproducing the cerebral cortex in a piece of software? Read More
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TCS breaks into the HfS Global IT Services Top 10, with Cognizant poised to follow
As we predicted last year, TCS has now become the first of the Indian majors to break the IT Services Top 10 for revenues, replacing CGIRead More
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HfS unveils the first Robotic Premier League Table
After all the hype, HfS unveils the first Robotic Premier League Table of service providers delivering robotic automation to their clientsRead More
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BPO: Pronounced dead, but still very much alive
BPO is just at the beginning of a much more dynamic phase of its existence and it at least three years' away from being put to bed.Read More
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Six market disruptions coming to challenge the Indian services majors
Today's services winners do not have to become tomorrow's also-rans if they are smart enough to make discreet investments in the disruptive business models of the futureRead More
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Outsourcing advisors must be governance experts armed with research if they want to survive
Advisors need to provider governance support and research in order to surviveRead More
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Why the outsourcing industry is so horrible at marketing itself
One fact I would challenge anyone on is the abject failure of the outsourcing industry to market itselfRead More
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Ready for the ultimate robotic process automation debate?
At long last... we have everything you've ever wanted to know about Robotic Process Automation and never dared to askRead More
